Ikana

Check-in

Check-in is from 4:00 PM until 10:00 PM. Guests must be at least 24 to check-in.

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are recommended to download the property's whatsapp mobile app before check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards
• Noise-free guestrooms cannot be guaranteed
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Other details

Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Puerto Aventuras Golf Club - 0.7 km / 0.4 mi
Kantenah Lagoon - 0.8 km / 0.5 mi
Puerto Aventuras Marina - 1.2 km / 0.7 mi
CEDAM Museum - 1.2 km / 0.8 mi
Oasis Beach - 1.5 km / 0.9 mi
Fatima Bay - 1.5 km / 0.9 mi
Chac Mol Cenote - 3.2 km / 2 mi
Caleta Chac-hal-al - 3.6 km / 2.2 mi
Ecopark Kantun Chi - 4.1 km / 2.6 mi
Cenote Cristalino - 4.2 km / 2.6 mi
Cenote Azul - 4.6 km / 2.9 mi
Cenote Jardín del Eden - 6.8 km / 4.2 mi
Chikinha Cenote - 7.2 km / 4.5 mi
Xpu-ha Beach - 10.2 km / 6.3 mi
Tajma Ha Cenote - 10.2 km / 6.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 38.9 km / 24.2 mi
Tulum Intl. Airport (TQO) - 85.9 km / 53.4 mi
Cancun Intl. Airport (CUN) - 76.9 km / 47.8 mi

• Pool access available from 9:30 AM to 9:30 PM.

Hotel policies

General

• Professional property host/manager
• Noise-free rooms not guaranteed
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash deposit: MXN 250 per accommodation, per stay

We have included all charges provided to us by the property.