Name: Hotel Mousai Cancun Adults Only - All Inclusive
Address: Carretera Punta Sam km. 5.2 Mza 9 Lote 3 Zona Continental de Isla Mujeres, Punta Sam, 77400, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.7

Punta Sam QROO

Check in 3:00 PM

Check out 12:00 PM

Embrace the ultimate seaside escape at Hotel Mousai Cancun Adults Only - All Inclusive, where golden sands meet five-star comfort, you'll be on the beach, within a 10-minute drive of Ultramar Ferry Puerto Juárez and Playa Mujeres Golf Club. This all-inclusive property is 45 minutes drive to La Isla Shopping Mall and 50 minutes drive to Iberostar Cancun Golf Course.

Wake up to ocean breezes with a private bathroom with premium toiletries, complimentary high-speed WiFi, daily housekeeping, a fully-stocked minibar, air conditioning, rainfall showerhead, a private balcony, room service and premium bedding. Conveniences include a desk, an in-room safe and a phone.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Dry cleaning/laundry service
Gift shops or newsstand
Wheelchair accessible (may have limitations)
Proposal/romance packages available
Wheelchair-accessible concierge desk
Beach umbrellas
Outdoor furniture
Free WiFi
Number of bars/lounges - 3
Number of poolside bars - 1
Spa treatment room(s)
Well-lit path to entrance
Number of outdoor pools - 2
Full-service spa
Beach towels
Airport transportation - drop-off (surcharge)
Rooftop terrace
Elevator door width (inches) - 39
Accessible airport shuttle
Elevator door width (centimeters) - 100
No accessible shuttle
Wheelchair-accessible on-site restaurant
Porter/bellhop
Business center
24-hour front desk
Number of restaurants - 12
Spa services on site
Smoke-free property
Number of coffee shops/cafes - 1
Snack bar/deli
Elevator
Fitness facilities
Free valet parking
Wheelchair accessible path of travel
24-hour business center
Concierge services
Year Built - 2024
Total number of rooms - 88
Number of floors - 9

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy Italian cuisine at NOI Ristorante Italiano, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Punta Sam Ferry Terminal - 1.2 km / 0.7 mi
Punta Sam Beach - 1.2 km / 0.7 mi
El Meco Archaeological Site - 2.1 km / 1.3 mi
Mujeres Beach - 2.3 km / 1.5 mi
Arrecife El Meco Underwater Museum - 2.4 km / 1.5 mi
El Niño Beach - 3.9 km / 2.4 mi
Playa Mujeres Golf Club - 4.8 km / 3 mi
Ultramar Ferry Puerto Juárez - 5.4 km / 3.4 mi
Gran Puerto Pier - 5.6 km / 3.5 mi
Museo Iconografico de la Carrera Panamericana - 6.4 km / 4 mi
Séptimo Día Adventist Church - 7.8 km / 4.9 mi
Puerto Cancun Golf Course - 8.2 km / 5.1 mi
Mercado 23 - 8.3 km / 5.2 mi
Cancun Mall - 8.8 km / 5.5 mi
Las Palapas Park - 9 km / 5.6 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 26.2 km / 16.3 mi

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
No pets and no service animals are allowed at this property.

Hotel policies

General

Property does not require health documentation at check-in
Private host property
Minimum guest age is 18
Caters to adults only
Property does not offer onsite COVID-19 testing

Pets

Service animals not allowed
Pets not allowed

Other charges

Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera Punta Sam km. 5.2 Mza 9 Lote 3, Punta Sam, QROO 77400, Mexico

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