Tulum Cacao paradise

Check-in

Check-in is from 3:00 PM until anytime.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests. Guests are recommended to download the property's WhatsApp mobile app before check-in. Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of MXN 350 at check-out. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash

Other details

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Holistika Art Walk - 1.3 km / 0.8 mi
Hospital de Tulum - 1.7 km / 1 mi
Dos Aguas Park - 1.7 km / 1.1 mi
Hunab Lifestyle Center - 2.7 km / 1.7 mi
Jaguar Park - 2.8 km / 1.7 mi
Temple of Doom - 4.2 km / 2.6 mi
Cenote Calavera - 4.3 km / 2.7 mi
Cenote Cristal - 4.4 km / 2.8 mi
Tulum National Park - 4.6 km / 2.9 mi
Jaguar Viewpoint Tulum - 4.6 km / 2.9 mi
Tulum Beach - 5 km / 3.1 mi
Cenote Escondido - 4.3 km / 2.7 mi
SFER IK - 5.4 km / 3.4 mi
Tulum Tower - 5.7 km / 3.5 mi
Tulum Mayan Ruins - 6 km / 3.7 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 39.7 km / 24.6 mi
Cancun Intl. Airport (CUN) - 120.5 km / 74.9 mi
The preferred airport for Tulum Cacao paradise is Cancun Intl. Airport (CUN).

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Guests can access their rooms with a mobile device.

Hotel policies

General

• Private host property
• No front desk
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Only dogs and cats are allowed
• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A damage deposit of MXN 1000 will be collected before check-in.

We have included all charges provided to us by the property.