Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Novotel London ExCeL

Novotel London ExCeL

London England
Check in 3:00 PM
Check out 12:00 PM
Discover a paradise for pets and their owners at Novotel London ExCeL, where four-legged travelers are treated like VIP guests, you'll be within a 5-minute walk of ExCeL Exhibition Centre and Royal Victoria Bridge. This hotel is 4 minutes walk to IFS Cloud Royal Docks Station and 7 minutes walk to The Crystal.

Relax in accommodations featuring complimentary high-speed WiFi, room service, in-room coffee & tea facilities, daily housekeeping, a fully-stocked minibar, a private bathroom with premium toiletries, a flat-screen TV and complimentary daily newspaper, easy-clean surfaces and versatile comforts. Conveniences include a phone, an in-room safe, a desk, an iron and ironing board and bathrobes.

See all nearby hotels

Property Details

Be sure to enjoy recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Conference space size (meters) - 421
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • Sailing nearby
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Assistive listening devices available
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Wheelchairs available on site
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Guest education on local ecosystems and culture
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Humane animal treatment
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • Wheelchair-accessible public washroom
  • Change of towels (on request)
  • Free newspapers in lobby
  • Water-efficient showers only
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Sauna
  • Steam room
  • Self parking (surcharge)
  • Conference space
  • Terrace
  • ATM/banking
  • Conference space size (feet) - 4532
  • Concierge services
  • Year Built - 2004
  • Number of buildings/towers - 1
  • Total number of rooms - 257
  • Number of floors - 9

Check-in

Check-in is from 3:00 PM until 5:00 AM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Stop by the hotel's restaurant, Upper Deck, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in London? This hotel has 4532 square feet (421 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
ExCeL Exhibition Centre - 0.2 km / 0.1 mi
Royal Victoria Bridge - 0.3 km / 0.2 mi
IFS Cloud Royal Docks Station - 0.4 km / 0.2 mi
The Crystal - 0.5 km / 0.3 mi
Thames Barrier Park - 1.3 km / 0.8 mi
ISKCON Bhaktivedanta Manor - 1.5 km / 0.9 mi
O2 Arena - 3.2 km / 2 mi
IFS Cloud Greenwich Peninsula Station - 3.2 km / 2 mi
Thames River - 3.5 km / 2.2 mi
ABBA Arena - 5 km / 3.1 mi
London Stadium - 5.8 km / 3.6 mi
Queen Elizabeth Olympic Park - 5.8 km / 3.6 mi
Westfield Stratford City - 6 km / 3.7 mi
Greenwich Park - 6.8 km / 4.2 mi
Brick Lane - 7.2 km / 4.5 mi
The nearest airports are:
London City Airport (LCY) - 3.8 km / 2.3 mi
Heathrow Airport (LHR) - 102.5 km / 63.7 mi
Gatwick Airport (LGW) - 80.8 km / 50.2 mi
Stansted Airport (STN) - 56.1 km / 34.9 mi
London (SEN-Southend) - 58 km / 36 mi
The preferred airport for Novotel London ExCeL is London City Airport (LCY).

  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • No rollaway/extra beds available

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for buffet breakfast: approximately GBP 18.10 per person
  • Self parking fee: GBP 25 per night (in/out privileges)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

7 Western Gateway, London, England E16 1AA, United Kingdom
See all nearby