Gem Premier Hotel & Spa

Check-in

Check-in is from 2:00 PM until 5:30 AM. Guests must be at least 18 to check-in.

Guests must transfer via Airport shuttle to the property. Guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Guests may use a cruise ship terminal shuttle for a surcharge, and limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
St. Joseph's Cathedral of Hanoi - 0.2 km / 0.1 mi
Hang Da Market - 0.3 km / 0.2 mi
Vietnam National Tuong Theatre - 0.3 km / 0.2 mi
Hang Gai Street - 0.4 km / 0.3 mi
Hoa Lo Prison Museum - 0.5 km / 0.3 mi
Dong Kinh Nghia Thuc Square - 0.6 km / 0.4 mi
Train Street - 0.6 km / 0.4 mi
Food Street Tong Duy Tan - 0.6 km / 0.4 mi
Hanoi Police Museum - 0.7 km / 0.4 mi
Hoan Kiem Lake - 0.7 km / 0.4 mi
Hoan Kiem Lake Weekend Walking Street - 0.7 km / 0.4 mi
Hanoi Old Town Night Market - 0.8 km / 0.5 mi
Ha Noi Gallery - 0.8 km / 0.5 mi
The Old Quarter Gallery - 0.8 km / 0.5 mi
Thang Long Water Puppet Theatre - 0.9 km / 0.5 mi
The nearest major airport is Noi Bai Intl. Airport (HAN) - 25.6 km / 15.9 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• Parking height restrictions apply.

Hotel policies

General

• Professional property host/manager
• Parking height restrictions apply
• Essential workers only - NO

Pets

• Pets not allowed