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Smart Cancun The Urban Oasis

Smart Cancun The Urban Oasis

Cancun QROO
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from May 5 2025 to December 1 2025 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Dining venue(s)
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Your journey of exceptional moments begins the instant you cross the threshold of Smart Cancun The Urban Oasis, where every detail is crafted to elevate your stay, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This hotel is 30 minutes drive to La Isla Shopping Mall and 7 minutes drive to Ultramar Ferry Puerto Juárez.

Our spacious rooms feature a private bathroom with premium toiletries, in-room coffee & tea facilities, complimentary high-speed WiFi, air conditioning, a flat-screen TV and daily housekeeping, ensuring a comfortable stay whether you’re here for business or leisure. Conveniences include an in-room safe and a phone.

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Property Details

Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and a banquet hall.

  • Dry cleaning/laundry service
  • Casino nearby
  • Banquet hall
  • Number of meeting rooms - 5
  • Meeting rooms
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Internet access in public areas - surcharge
  • Internet access in public areas - high speed
  • Tours/ticket assistance
  • Free WiFi (limited) device count - 1
  • Wheelchair accessible – no
  • Luggage storage
  • Multilingual staff
  • 24-hour front desk
  • Number of restaurants - 1
  • Golfing nearby
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Laundry facilities
  • Free self parking
  • Fitness facilities
  • Concierge services
  • Year Built - 1985
  • Number of buildings/towers - 1
  • Number of bathrooms - 1
  • Total number of rooms - 132
  • Number of floors - 7

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)

Other details

Enjoy a meal at Bites or snacks in the hotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mercado 23 - 0.4 km / 0.2 mi
Las Palapas Park - 0.5 km / 0.3 mi
Benito Juarez Municipal Building - 0.6 km / 0.4 mi
Séptimo Día Adventist Church - 1 km / 0.6 mi
Ceviche Square - 1 km / 0.6 mi
Mercado 28 - 1.2 km / 0.7 mi
Plaza 28 - 1.6 km / 1 mi
Puerto Cancun Golf Course - 1.6 km / 1 mi
Cancun Cultural House - 2 km / 1.2 mi
Puerto Cancun Marina Town Center - 2 km / 1.2 mi
La Sagrada Familia Parish - 2.1 km / 1.3 mi
Plaza Las Americas - 2.3 km / 1.4 mi
Royal Yak Casino and Sports Book - 2.4 km / 1.5 mi
Extreme Adventure - 2.4 km / 1.5 mi
Beto Avila Baseball Stadium - 2.6 km / 1.6 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 17.9 km / 11.1 mi
Tulum Intl. Airport (TQO) - 171.2 km / 106.4 mi

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Free WiFi in public areas has a 1-device limit.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Cleaning and Health Protocols (Oasis Hotels)
  • Contactless check-out is available
  • No rollaway/extra beds available
  • Beach nearby
  • Cashless transactions are available
  • Property does not offer onsite COVID-19 testing
  • No elevators

Pets

  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: USD 8 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Av Tulum 13-14, Cancun, QROO 77500, Mexico
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