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Eurostars Hacienda Vista Real Hotel

Eurostars Hacienda Vista Real Hotel

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Your journey of exceptional moments begins the instant you cross the threshold of Eurostars Hacienda Vista Real Hotel, where every detail is crafted to elevate your stay, you'll be within a 5-minute drive of Quinta Avenida and Playa del Carmen Maritime Terminal. This hotel is 4 minutes drive to Playa del Carmen Main Beach and 15 minutes drive to Xplor Theme Park.

Our spacious rooms feature a private bathroom with premium toiletries, a flat-screen TV, a private balcony, complimentary high-speed WiFi, daily housekeeping and air conditioning, ensuring a comfortable stay whether you’re here for business or leisure. Conveniences include a phone and an in-room safe.

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Property Details

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a living plant wall.

  • Dry cleaning/laundry service
  • Number of stairs to reach property - 20
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Reusable cups only
  • Swimming pool
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Comprehensive food waste policy
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Living plant wall
  • Vegetarian menu options available
  • Reusable coffee/tea filters
  • Water dispenser
  • Laundry facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Uncovered parking
  • Showcase for local artists
  • Locally-owned & organized tours & activities
  • Change of bed sheets (on request)
  • Well-lit path to entrance
  • Upper floors accessible by stairs only
  • Change of towels (on request)
  • Garden
  • Water dispenser use by guests actively encouraged
  • Wheelchair accessible – no
  • Water-efficient showers only
  • Luggage storage
  • 24-hour front desk
  • Housekeeping on request
  • Golfing nearby
  • Smoke-free property
  • Free self parking
  • Terrace
  • Concierge services
  • Year Built - 2004
  • Number of buildings/towers - 2
  • Total number of rooms - 77
  • Number of floors - 3

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Take advantage of the hotel's room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playacar Golf Club - 0.8 km / 0.5 mi
Plaza Paraiso - 1.3 km / 0.8 mi
Xaman Ha Aviary - 1.4 km / 0.9 mi
Paseo del Carmen - 1.5 km / 0.9 mi
Quinta Avenida - 1.7 km / 1 mi
Founders Park - 1.7 km / 1.1 mi
Playa del Carmen Maritime Terminal - 1.8 km / 1.1 mi
Centro Maya Shopping Center - 1.8 km / 1.1 mi
Portal Maya - 1.9 km / 1.1 mi
Mayan Ruins of Playacar - 1.9 km / 1.2 mi
Playa del Carmen Main Beach - 2 km / 1.2 mi
Chabad Playa del Carmen - 2.1 km / 1.3 mi
Mercado Playa del Carmen - 2.2 km / 1.3 mi
Playacar Beach - 2.2 km / 1.4 mi
Mahi Golf Course - 2.2 km / 1.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 32.5 km / 20.2 mi
Cancun Intl. Airport (CUN) - 57.8 km / 35.9 mi

  • Pool access available from 7 AM to 5:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Hotel policies

General

  • Professional property host/manager
  • No rollaway/extra beds available
  • Beach nearby
  • Cashless transactions are available
  • No elevators

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Paseo Chichen Itza Retorno 3 Playacar, Playa del Carmen, QROO 77710, Mexico
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