Grand Hotel Emerald

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property collects full payment at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking.

Other details

Enjoy sushi at Room DND, a sushi bar which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Oktyabrskiy Big Concert Hall - 0.5 km / 0.3 mi
Vosstaniya Square - 0.6 km / 0.4 mi
Nevsky Prospect - 0.8 km / 0.5 mi
Suvorov Memorial Museum - 1.1 km / 0.7 mi
Stockmann - 1.1 km / 0.7 mi
Galeria - 1.1 km / 0.7 mi
Tavrichesky Garden - 1.2 km / 0.7 mi
St. Petersburg Wax Museum - 1.2 km / 0.7 mi
Liteyny Prospekt - 1.2 km / 0.8 mi
Feodorovskoy Cathedral - 1.3 km / 0.8 mi
Russian State Museum of the Arctic and Antarctic - 1.7 km / 1 mi
Smolny Institute - 1.7 km / 1.1 mi
Tauride Palace - 1.8 km / 1.1 mi
Transfiguration Cathedral - 1.8 km / 1.1 mi
Fontanka River Embankment - 2 km / 1.2 mi
The preferred airport for Grand Hotel Emerald is Pulkovo Airport (LED) - 24.5 km / 15.2 mi

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
• Pool access available from 7:30 AM to 11:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 18 and up, and the test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up.

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
• Minimum age for negative COVID-19 test result requirement: 18
• Cashless transactions are available
• Minimum age for proof of COVID-19 vaccination requirement: 18
• Essential workers only - NO
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash deposit: RUB 5000 per accommodation, per stay