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1800 244 400 INTL. +61 3 8827 0770
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citizenM Boston Back Bay

citizenM Boston Back Bay

Boston Massachusetts
Check in 2:00 PM
Check out 11:00 AM
Experience extraordinary comfort and unparalleled hospitality from the moment you arrive at citizenM Boston Back Bay, you'll be steps from Newbury Street and 10 minutes by foot from Northeastern University. This hotel is 15 minutes walk to Fenway Park and 20 minutes walk to Copley Square.

Unwind and recharge with air conditioning, cable & satellite channels, complimentary high-speed WiFi, mini-refrigerator, rainfall showerhead, a 43-inch flat-screen TV, a private bathroom with premium toiletries, premium bedding and iPad. Conveniences include a desk, an iron and ironing board, an in-room safe, a phone and wheelchair-accessibility.

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Property Details

Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a communal living room.

  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Eco-friendly cleaning products used
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Coworking spaces
  • No single-use plastic stirrers
  • Reusable cups only
  • Shared microwave
  • Free wired internet
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Multilingual staff
  • Water dispenser
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Elevator
  • Double-glazing on all windows
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Humane animal treatment
  • Locally-owned & organized tours & activities
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Television in common areas
  • 24-hour fitness facilities
  • Registration desk height (centimeters) - 86
  • Elevator door width (inches) - 42
  • Registration desk height (inches) - 34
  • Water-efficient toilets only
  • Water dispenser use by guests actively encouraged
  • Elevator door width (centimeters) - 107
  • Water-efficient showers only
  • Luggage storage
  • Express check-out
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Smoke-free property
  • Number of buildings/towers - 1
  • Total number of rooms - 399
  • Number of floors - 14

Check-in

Check-in is from 2:00 PM. Guests must be at least 18 to check-in.

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • This property uses eco-friendly cleaning products
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Other details

Satisfy your appetite with international cuisine at canteenM, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, express check-in, and express check-out.

Distances are displayed to the nearest 0.1 mile and kilometer.
Newbury Street - 0.1 km / 0.1 mi
Commonwealth Avenue Mall - 0.1 km / 0.1 mi
Boylston Street - 0.2 km / 0.1 mi
Berklee College of Music - 0.3 km / 0.2 mi
Hynes Convention Center - 0.5 km / 0.3 mi
The Shops at Prudential Center - 0.6 km / 0.4 mi
Kenmore Square - 0.6 km / 0.4 mi
Charles River Esplanade - 0.6 km / 0.4 mi
Boston Symphony Hall - 0.7 km / 0.4 mi
Prudential Tower - 0.7 km / 0.5 mi
Northeastern University - 0.8 km / 0.5 mi
House of Blues Boston - 0.9 km / 0.6 mi
MGM Music Hall at Fenway - 0.9 km / 0.6 mi
New England Conservatory of Music - 0.9 km / 0.6 mi
Fenway Park - 0.9 km / 0.6 mi
The nearest airports are:
Boston, MA (BNH-Boston Harbor Seaplane Base) - 14.4 km / 8.9 mi
Logan International Airport (BOS) - 14.4 km / 9 mi
Norwood, MA (OWD-Norwood Memorial) - 38.5 km / 23.9 mi
Bedford, MA (BED-Laurence G. Hanscom Field) - 34.2 km / 21.3 mi
Beverly, MA (BVY-Beverly Municipal) - 43.9 km / 27.3 mi
The preferred airport for citizenM Boston Back Bay is Logan International Airport (BOS).

  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • A car is not required for transportation to and from this property.
  • Guests can access their rooms with a mobile device.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQIA+ friendly
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Events/parties not allowed
  • Noise-free rooms not guaranteed
  • Guest will receive an email before arrival 24 hours
  • Guests will receive an email with special check-in instructions

Pets

  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately USD 20 per person
  • Late check-out fee: USD 69 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

408 Newbury street, Boston, Massachusetts 02115, United States
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