Gear up for unforgettable thrills with a stay at Enigmatic Hotel Experience, perfectly positioned for the ultimate adventure playground, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This spa hotel is 30 minutes drive to La Isla Shopping Mall and 7 minutes drive to Ultramar Ferry Puerto Juárez.

Wind down after a day of activity with daily housekeeping, air conditioning, a private bathroom with premium toiletries and streaming services.

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Property Details

Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.

Wheelchair accessible – no
Designer stores on site
Luggage storage
Outdoor furniture
Coworking spaces
Water dispenser
Shared microwave
24-hour front desk
Breakfast available (surcharge)
Shared refrigerator
Free WiFi
Number of bars/lounges - 1
Number of restaurants - 1
Spa treatment room(s)
Number of outdoor pools - 1
Barbecue grill(s)
Upper floors accessible by stairs only
Smoke-free property
Garden
Snorkeling nearby
Tours/ticket assistance
Full-service spa
Computer station
Bicycle rentals on site
Concierge services
Total number of rooms - 13

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Other details

At Enigmatic Hotel Experience, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include a computer station, a 24-hour front desk, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Benito Juarez Municipal Building - 0.2 km / 0.1 mi
PlayCity Casino - 0.5 km / 0.3 mi
Mercado Ki Huic - 0.6 km / 0.4 mi
Las Palapas Park - 0.9 km / 0.6 mi
Mercado 23 - 1 km / 0.6 mi
Puerto Cancun Golf Course - 1.4 km / 0.8 mi
Plaza 28 - 1.5 km / 0.9 mi
Séptimo Día Adventist Church - 1.5 km / 0.9 mi
Mercado 28 - 1.7 km / 1 mi
Puerto Cancun Marina Town Center - 1.7 km / 1.1 mi
Cancun Cultural House - 1.9 km / 1.2 mi
Plaza Las Americas - 2 km / 1.2 mi
La Sagrada Familia Parish - 2.1 km / 1.3 mi
Royal Yak Casino and Sports Book - 2.3 km / 1.4 mi
Beto Avila Baseball Stadium - 2.5 km / 1.5 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 18.7 km / 11.6 mi
Tulum Intl. Airport (TQO) - 171.6 km / 106.6 mi

Pool access available from 9:00 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Hotel policies

General

Professional property host/manager
No cribs (infant beds) available
No rollaway/extra beds available
No elevators

Pets

Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: USD 1000 per stay
Service fee: USD 2 per person, per night

We have included all charges provided to us by the property.

Other charges

Fee for local cuisine breakfast: approximately USD 12.5 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

14 Calle Mero, Cancun, QROO 77500, Mexico

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