Cuernavaca

Check-in

Check-in is from 3:00 PM until 9:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 9:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours. Guests are recommended to download the property's WhatsApp mobile app before check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property

Other details

The front desk is staffed during limited hours. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Puerta de Agua - 4.3 km / 2.7 mi
Vista Luna - 5.6 km / 3.5 mi
Ex Hacienda de Temixco Parque Acuatico - 5.6 km / 3.5 mi
Hacienda de Chiconcuac - 5.8 km / 3.6 mi
Papalote Museo del Niño - 6.9 km / 4.3 mi
Plaza de Armas & Jardín Juárez - 6.9 km / 4.3 mi
St. John the Evangelist Church - 9.2 km / 5.7 mi
Tecnológico de Monterrey, Cuernavaca Campus - 11 km / 6.8 mi
Chapultepec Ecological Park - 13.3 km / 8.3 mi
Balneario La Cascada - 13.4 km / 8.3 mi
El Tepozteco National Park - 13.5 km / 8.4 mi
Tabachines Golf Club - 13.9 km / 8.6 mi
Forum Cuernavaca - 14 km / 8.7 mi
Ethnobotanical Garden and Museum of Traditional and Herbal Medicine - 14.4 km / 8.9 mi
Cuernavaca Golf Club - 14.6 km / 9.1 mi

• Pool access available from 7:00 AM to 10:00 PM.

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• No elevators

Pets

• Only dogs and cats are allowed
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning deposit: MXN 500 per stay
• Cleaning fee: MXN 500 per accommodation, per stay
• A damage deposit of MXN 2000 will be collected before check-in.
• Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.