Check-in is from 3:00 PM until 11:30 PM.
Guests must be at least 18 to check-in.
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools. The listed deposit applies to bookings in the "Penthouse, 3 Bedrooms" room category. The deposit for the "Suite, 3 Bedrooms (Altitude)" room is AUD 400 and the deposit for the "Luxury Suite, 2 Bedrooms" room is AUD 200. The deposit for the "Luxury Suite, 1 Bedroom", "Suite, 1 Bedroom (Altitude)", "Studio (Mini)" and "Studio Suite" rooms is AUD 100. Bookings for individuals or groups for the purpose of attending parties during Schoolies weeks (mid-November through mid-December annually) are prohibited and will be rejected. The minimum check-in age is 21 during Schoolies Festival (mid-November through mid-December annually).
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
