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1800 244 400 INTL. +61 3 8827 0770
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Puerto Palmeras Tarapoto Resort

Puerto Palmeras Tarapoto Resort

La Banda de Shilcayo San Martín
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from January 30 2026 to March 31 2026 (completion date subject to change). The following areas are affected:

  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Create lifelong memories at Puerto Palmeras Tarapoto Resort, where family adventures begin and smiles are guaranteed for every age, Puerto Palmeras Tarapoto Resort is in the suburbs, within a 10-minute drive of Museo Regional and Plaza de Armas de Tarapoto. This family-friendly hotel is 9 minutes drive to Takiwasi Center and 15 minutes drive to Petroglifos de Polish.

Ideal for families, our rooms come with daily housekeeping, a 32-inch flat-screen TV, air conditioning, complimentary high-speed WiFi, a fully-stocked minibar, a private bathroom with premium toiletries and rainfall showerhead, rollaway beds and extra space for little ones. Conveniences include wheelchair-accessibility.

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Property Details

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. This hotel also features an arcade/game room, gift shops/newsstands, and a communal living room.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Carport
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Proposal/romance packages available
  • Free full breakfast
  • Reception hall
  • Front entrance ramp
  • Pool umbrellas
  • Number of meeting rooms - 5
  • Meeting rooms
  • Conference space size (meters) - 560
  • Television in common areas
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Designated smoking areas
  • Arcade/game room
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Free bicycles on site
  • Free airport transportation
  • Off-street parking
  • Accessible airport shuttle
  • Accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Free breakfast
  • Coin laundry on site
  • Porter/bellhop
  • Front desk (limited hours)
  • Water dispenser
  • Conference center
  • Wheelchairs available on site
  • Playground on site
  • Number of restaurants - 1
  • Daily
  • Designated smoking areas (fines apply)
  • Children's pool
  • Laundry facilities
  • Free self parking
  • Conference space
  • Conference space size (feet) - 6028
  • Concierge services
  • Total number of rooms - 45

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 10:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed

Other details

Enjoy a satisfying meal at El Tambo serving guests of Puerto Palmeras Tarapoto Resort. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 7:00 AM to 9:00 AM.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Planning an event in La Banda de Shilcayo? This hotel has 6028 square feet (560 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).

Distances are displayed to the nearest 0.1 mile and kilometer.
Museo Regional - 4 km / 2.5 mi
Plaza de Armas de Tarapoto - 4.1 km / 2.5 mi
Takiwasi Center - 4.8 km / 3 mi
Petroglifos de Polish - 5.6 km / 3.5 mi
Tarapoto National University of San Martin - 6 km / 3.8 mi
Taytamaki Viewpoint - 9.8 km / 6.1 mi
Ricuricocha Lagoon - 10.6 km / 6.6 mi
Chullachaqui Theme Park - 10.6 km / 6.6 mi
Ahuashiyacu Falls - 11.1 km / 6.9 mi
Huallaga River - 17.1 km / 10.7 mi
Sachaqa Centro de Arte - 24.7 km / 15.3 mi
Museo Chanka y de la Diversidad Lamista - 25.7 km / 15.9 mi
Lamas Castle - 25.8 km / 16 mi
Laguna Azul - 49.5 km / 30.7 mi
Sauce Plaza de Armas - 49.9 km / 31 mi
The preferred airport for Puerto Palmeras Tarapoto Resort is Tarapoto (TPP-Comandante FAP Guillermo del Castillo Paredes) - 4.4 km / 2.7 mi

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.

Hotel policies

General

  • Professional property host/manager
  • Noise-free rooms not guaranteed
  • No elevators

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Day (January 1) Gala Dinner per adult: USD 95.00
  • New Year's Day (January 1) Gala Dinner per child: USD 95.00 (from 3 to 11 years old)
  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.
We have included all charges provided to us by the property.

Location

Carretera Fernando Belaunde Terry, La Banda de Shilcayo, San Martín 22200, Peru
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