Matuk 1

Check-in

Check-in is from 4:00 PM until 10:00 PM.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with special check-in instructions and key retrieval information. The host will greet guests on arrival.Guests are recommended to download the property's whastapp mobile app before check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playacar Beach - 0.2 km / 0.1 mi
Xaman Ha Aviary - 0.3 km / 0.2 mi
Mayan Ruins of Playacar - 0.5 km / 0.3 mi
Plaza Paraiso - 0.7 km / 0.4 mi
Paseo del Carmen - 0.7 km / 0.4 mi
Playa del Carmen Maritime Terminal - 0.8 km / 0.5 mi
Quinta Avenida - 0.8 km / 0.5 mi
Founders Park - 0.9 km / 0.6 mi
Portal Maya - 1 km / 0.6 mi
Playa del Carmen Main Beach - 1.1 km / 0.7 mi
Chabad Playa del Carmen - 1.3 km / 0.8 mi
Mercado Playa del Carmen - 1.4 km / 0.9 mi
Frida Kahlo Museum - 1.4 km / 0.9 mi
3D Museum of Wonders - 1.4 km / 0.9 mi
Central Square - 1.6 km / 1 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 34.2 km / 21.3 mi
Cancun Intl. Airport (CUN) - 58.2 km / 36.2 mi

Hotel policies

General

• Professional property host/manager
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: MXN 250 per accommodation, per stay

We have included all charges provided to us by the property.