smartments Frankfurt City-Ost

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open during the following times:

• Monday - Friday: 8:00 AM - 4:00 PM

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hotelbird mobile app before check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a smoke detector

Other details

Featured amenities include express check-in, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Batschkapp - 0.3 km / 0.2 mi
Hessen Center - 1.2 km / 0.7 mi
Frankfurt Eissporthalle - 2.2 km / 1.4 mi
Berger Strasse - 2.8 km / 1.8 mi
Wasserpark - 3.8 km / 2.4 mi
Messe Offenbach - 4 km / 2.5 mi
Capitol - 4.1 km / 2.5 mi
European Central Bank - 4.1 km / 2.6 mi
Frankfurt Zoo - 4.2 km / 2.6 mi
Buesing Palais - 4.5 km / 2.8 mi
Isenburg Palace - 4.6 km / 2.9 mi
German Leather Museum - 4.9 km / 3.1 mi
Museumsufer - 5.5 km / 3.4 mi
Frankfurter Römer - 5.9 km / 3.7 mi
Frankfurt Cathedral - 6 km / 3.7 mi
The nearest airports are:
Frankfurt Airport (FRA) - 21.8 km / 13.5 mi
Mainz (QFZ-Mainz Finthen) - 59.5 km / 36.9 mi
Frankfurt (HHN-Frankfurt - Hahn) - 134 km / 83.3 mi

• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Cashless transactions are available
• Contactless check-in is available
• Guest will receive an email before arrival 72 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.