Immerse yourself in the urban pulse at Superstar Hotel, your gateway to the city's most vibrant experiences, within a 5-minute drive of Chinese Temple and Siak Castle. This hotel is 4 minutes drive to CITIMALL Dumai and 5 minutes drive to Taman Bukit Gelanggang.

Soak up skyline views with in-room coffee & tea facilities, air conditioning, complimentary high-speed WiFi, a private bathroom with premium toiletries, a fully-stocked minibar, a 32-inch flat-screen TV and daily housekeeping, in the heart of the CBD. Conveniences include a desk and a phone.

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Property Details

Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a television in a common area.

Shopping on site
Tile flooring in public areas
Health or beauty spa nearby
Free reception
Wheelchair-accessible path to elevator
Meeting rooms
Change of bed sheets (on request)
Television in common areas
Free WiFi
Well-lit path to entrance
Change of towels (on request)
Stair-free path to entrance
Free buffet breakfast
Elevator door width (inches) - 30
Stairwell handrail height (inches) - 40
Elevator door width (centimeters) - 80
Wheelchair accessible – no
Free breakfast
Stairwell handrail height (centimeters) - 100
Handrails in stairways
24-hour front desk
Daily
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Free self parking
Elevator
Year Built - 2016
Number of buildings/towers - 1
Total number of rooms - 48
Number of floors - 5

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Other details

Satisfy your appetite at the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
CITIMALL Dumai - 2.1 km / 1.3 mi
Taman Bukit Gelanggang - 2.6 km / 1.6 mi
Pertamina Dumai Hospital - 3.2 km / 2 mi
Siak Castle - 3.3 km / 2.1 mi
Chinese Temple - 3.4 km / 2.1 mi
Lapangan Golf Putri Tujuh - 3.6 km / 2.2 mi
Dumai Port - 4.7 km / 2.9 mi
Dumai Port TPI - 4.9 km / 3 mi
Chevron Dumai Golf Course - 9.5 km / 5.9 mi
The preferred airport for Superstar Hotel is Dumai (DUM-Pinang Kampai) - 10.5 km / 6.5 mi

Children may not be eligible for complimentary breakfast.
No pets and no service animals are allowed at this property.

Hotel policies

General

Professional property host/manager

Pets

Service animals not allowed
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cash deposit: IDR 100000 per day
Administrative fee: IDR 30000 per accommodation, per stay

We have included all charges provided to us by the property.

Other charges

Rollaway bed fee: IDR 150000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Jalan Sultan Hasanuddin /Ombak, Dumai, Riau 28825, Indonesia

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