Polanco Luxury and Style

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts cash
• Noise-free guestrooms cannot be guaranteed
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Safety features at this property include a security system and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Avenida Presidente Masaryk - 0.4 km / 0.2 mi
Antara Polanco - 0.4 km / 0.3 mi
Hospital Español - 0.6 km / 0.4 mi
Spanish Consulate General - 1 km / 0.6 mi
Soumaya Museum - 1.1 km / 0.7 mi
Acuario Inbursa - 1.1 km / 0.7 mi
Paseo de la Reforma - 1.2 km / 0.8 mi
Plaza Carso Shopping Center - 1.3 km / 0.8 mi
Plaza Polanco - 1.4 km / 0.9 mi
Chapultepec Park - 1.4 km / 0.9 mi
Campo Deportivo Militar Marte - 1.5 km / 0.9 mi
Auditorio Nacional - 1.6 km / 1 mi
Parque Zoologico de Chapultepec - 2 km / 1.3 mi
National Museum of Anthropology - 2.8 km / 1.7 mi
Hipódromo de las Américas - 2.8 km / 1.8 mi
The nearest airports are:
Benito Juarez International Airport (MEX) - 17.3 km / 10.8 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 50.6 km / 31.5 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 56.2 km / 34.9 mi

• Pool access available from 7:00 AM to 7:00 PM.
• Guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Noise-free rooms not guaranteed
• Contactless check-in is available
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: MXN 400 per accommodation, per stay

We have included all charges provided to us by the property.