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Hotel New Otani Tokyo Garden Tower

Hotel New Otani Tokyo Garden Tower

Tokyo Tokyo-to
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

This property is closed from January 12 2026 to January 12 2026 (dates subject to change). The following facilities or services will be unavailable from February 1 2026 to February 3 2026 (dates subject to change):

  • Spa/Beauty services
  • Swimming pool

Step into a world of family fun and comfort at Hotel New Otani Tokyo Garden Tower, where every moment is designed to delight both kids and parents, you'll be within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. This luxury hotel is 9 minutes drive to Tokyo Dome and 9 minutes drive to Shibuya Crossing.

Kids stay happy thanks to complimentary daily newspaper, cable & satellite channels, air conditioning, a fully-stocked minibar, daily housekeeping, mini-refrigerator, a private bathroom with premium toiletries and room service, kid-friendly amenities and movie nights. Conveniences include a desk, an in-room safe and a phone.

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Property Details

Treat yourself with body treatments and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Number of meeting rooms - 1
  • Free wired internet
  • Free WiFi
  • Wheelchair-accessible public washroom
  • Number of bars/lounges - 4
  • Designated smoking areas
  • Garden
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Elevator door width (inches) - 41
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Japanese garden
  • Elevator door width (centimeters) - 104
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Grocery/convenience store
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 20
  • Outdoor seasonal pool
  • Spa services on site
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Free self parking
  • Elevator
  • Computer station
  • Hair salon
  • Wheelchair accessible path of travel
  • Concierge services
  • Total number of rooms - 836

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 20 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee. Meals are not included in the room rate for children ages 5 and younger included in the reservation.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

Other details

Grab a bite to eat at one of the hotel's 20 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hotel New Otani Tokyo - 0.4 km / 0.2 mi
Chidorigafuchi Park - 1.4 km / 0.8 mi
Tokyo Imperial Palace - 1.5 km / 0.9 mi
National Stadium - 2.6 km / 1.6 mi
Tokyo Midtown - 2.6 km / 1.6 mi
Tokyo Metropolitan Gymnasium - 2.7 km / 1.7 mi
Hibiya Park - 2.8 km / 1.7 mi
Meiji Jingu Stadium - 2.8 km / 1.7 mi
Imperial Palace East Gardens - 3 km / 1.9 mi
Nippon Budokan - 3 km / 1.9 mi
TeamLab Borderless: MORI Building DIGITAL ART MUSEUM - 3 km / 1.9 mi
Shinjuku Gyoen National Garden - 3 km / 1.9 mi
Isetan Department Store Shinjuku - 3.3 km / 2 mi
Roppongi Hills - 3.3 km / 2 mi
Shinjuku Isetan - 3.3 km / 2.1 mi
The nearest airports are:
Haneda Airport (HND) - 22.6 km / 14 mi
Narita Intl. Airport (NRT) - 77.4 km / 48.1 mi
The preferred airport for Hotel New Otani Tokyo Garden Tower is Narita Intl. Airport (NRT).

  • The seasonal pool will be open from July 11 to September 07.
  • One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • LGBTQIA+ friendly
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  • Cashless transactions are available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing

Pets

  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

4-1 Kioi-cho Chiyoda-ku, Tokyo, Tokyo-to 102-8578, Japan
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