Kay Isla Mujeres

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. Guests are recommended to download the property's WhatsApp mobile app before check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mundaca House - 0.8 km / 0.5 mi
Crayola House - 1.2 km / 0.7 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1.4 km / 0.9 mi
Garrafon Natural Reef Park - 1.4 km / 0.9 mi
Shark Beach - 1.5 km / 1 mi
Capitán Dulché Museum - 1.9 km / 1.2 mi
Parque de los Suenos - 1.9 km / 1.2 mi
Joysxee Floating Bottle Island - 2.5 km / 1.5 mi
Punta Sur - 2.8 km / 1.7 mi
Isla Mujeres Sculpture Garden - 2.9 km / 1.8 mi
Statue Ixchel - 3.1 km / 1.9 mi
Cliff of the Dawn - 3.1 km / 1.9 mi
Isla Mujeres Ferry Terminal - 4.3 km / 2.7 mi
Miguel Hidalgo - 4.3 km / 2.7 mi
Parador Fotográfico - 4.7 km / 2.9 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 37.2 km / 23.1 mi

• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• No rollaway/extra beds available
• No front desk
• Essential workers only - NO
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Maximum number of pets per room 2
• Only dogs and cats are allowed
• Pets allowed (no fees)
• Pets cannot be left unattended
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: MXN 100 per accommodation, per stay

We have included all charges provided to us by the property.