Select a currency
Home
Travel
Company
Reservation lookup
AUD
1800 244 400 INTL. +61 3 8827 0770
© 2025 Online Travel Group

Sign in or create an account and get access to member only exclusive rates

Register
Crowne Plaza London - Docklands by IHG

Crowne Plaza London - Docklands by IHG

London England
Check in 3:00 PM
Check out 11:00 AM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from November 27 2025 to December 12 2025 (dates subject to change):

  • Spa
  • Swimming pool

Create lifelong memories at Crowne Plaza London - Docklands by IHG, where family adventures begin and smiles are guaranteed for every age, you'll be within a 5-minute drive of ExCeL Exhibition Centre and Thames River. This spa hotel is 15 minutes drive to O2 Arena and 15 minutes drive to Tower of London.

Ideal for families, our rooms come with complimentary high-speed WiFi, complimentary daily newspaper, air conditioning, daily housekeeping, relaxing in-room massage, room service, a private bathroom with premium toiletries and in-room coffee & tea facilities, rollaway beds and extra space for little ones. Conveniences include a phone, bathrobes, an in-room safe, an iron and ironing board, wheelchair-accessibility and a desk.

See all nearby hotels

Property Details

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible concierge desk
  • Babysitting or childcare (surcharge)
  • Parking (limited spaces)
  • Wheelchair-accessible van parking
  • Number of meeting rooms - 1
  • Wheelchair-accessible registration desk
  • Windsurfing nearby
  • Sailing nearby
  • Free WiFi
  • Number of bars/lounges - 1
  • Well-lit path to entrance
  • Number of indoor pools - 1
  • Assistive listening devices available
  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Wedding services
  • Full-service spa
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Luggage storage
  • Porter/bellhop
  • Business center
  • Multilingual staff
  • 24-hour front desk
  • Electric car charging station
  • Number of accessible parking spaces - 1
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Wheelchair-accessible meeting spaces/business center
  • Spa services on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Laundry facilities
  • Steam room
  • Elevator
  • Self parking (surcharge)
  • Conference space
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Number of buildings/towers - 1
  • Total number of rooms - 210
  • Number of floors - 5

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
ExCeL Exhibition Centre - 0.4 km / 0.3 mi
O2 Arena - 3.1 km / 1.9 mi
Thames River - 3.1 km / 1.9 mi
ABBA Arena - 4.9 km / 3 mi
Queen Elizabeth Olympic Park - 6 km / 3.7 mi
London Stadium - 6.1 km / 3.8 mi
Victoria Park - 6.3 km / 3.9 mi
Westfield Stratford City - 6.6 km / 4.1 mi
Greenwich Park - 6.8 km / 4.2 mi
Brick Lane - 7 km / 4.4 mi
Tower of London - 7.5 km / 4.6 mi
Tower Bridge - 7.5 km / 4.7 mi
Liverpool Street - 7.9 km / 4.9 mi
The Gherkin - 7.9 km / 4.9 mi
Sky Garden - 8.1 km / 5 mi
The nearest airports are:
London City Airport (LCY) - 3.5 km / 2.2 mi
Heathrow Airport (LHR) - 102.3 km / 63.6 mi
Gatwick Airport (LGW) - 80.6 km / 50.1 mi
Stansted Airport (STN) - 55.9 km / 34.8 mi
London (SEN-Southend) - 57.6 km / 35.8 mi
The preferred airport for Crowne Plaza London - Docklands by IHG is London City Airport (LCY).

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Contactless check-out is available
  • LGBTQIA+ friendly
  • Green Tourism Program
  • Cashless transactions are available
  • Essential workers only - NO

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per night
We have included all charges provided to us by the property.

Other charges

  • Fee for full breakfast: approximately GBP 19.99 per person
  • Self parking fee: GBP 25 per day (in/out privileges)
  • Rollaway bed fee: GBP 30.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Western Gateway, London, England E16 1AL, United Kingdom
See all nearby