Casa Cielo

Check-in

Check-in is from 4:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions and key retrieval information. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Holistika Art Walk - 1.2 km / 0.7 mi
Hospital de Tulum - 2.7 km / 1.7 mi
Dos Aguas Park - 2.8 km / 1.8 mi
Jaguar Park - 3.5 km / 2.2 mi
Hunab Lifestyle Center - 3.6 km / 2.3 mi
Cenote Escondido - 4.4 km / 2.7 mi
Cenote Cristal - 4.7 km / 2.9 mi
Jaguar Viewpoint Tulum - 4.8 km / 3 mi
Tulum Beach - 5.2 km / 3.2 mi
Tulum National Park - 5.3 km / 3.3 mi
Cenote Calavera - 5.5 km / 3.4 mi
Temple of Doom - 5.9 km / 3.7 mi
SFER IK - 6.1 km / 3.8 mi
Tulum Tower - 6.6 km / 4.1 mi
Las Palmas Public Beach - 6.7 km / 4.1 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 39.8 km / 24.7 mi

Hotel policies

General

• Professional property host/manager
• No cribs (infant beds) available
• No rollaway/extra beds available
• No front desk
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash deposit: USD 500 per accommodation, per stay
• Cleaning fee: USD 165 per accommodation, per stay

We have included all charges provided to us by the property.