Hotel Casa Real

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 8:00 AM to 1:00 PM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
University of the Americas Puebla - 0.1 km / 0.1 mi
Container City - 0.6 km / 0.4 mi
Zócalo - 1.5 km / 0.9 mi
Great Pyramid of Cholula - 1.5 km / 0.9 mi
Capilla de la Tercera Orden - 1.7 km / 1 mi
Plaza de la Concordia - 1.7 km / 1.1 mi
Capilla Real - 1.7 km / 1.1 mi
La Virgen de los Remedios Sanctuary - 1.8 km / 1.1 mi
San Gabriel Convent - 1.9 km / 1.2 mi
Ex-Convento de San Gabriel - 2 km / 1.2 mi
Museo de la Ciudad de Cholula - 2 km / 1.3 mi
Francisco Pelaez Ethnobotanical Garden - 2.1 km / 1.3 mi
La Barrica Museum - 2.5 km / 1.5 mi
Federalized Higher Normal School of the State of Puebla - 2.8 km / 1.8 mi
Botanic Garden Tzapoteca Dra Helia Bravo Hollis - 2.8 km / 1.8 mi
The nearest major airport is Puebla Intl. Airport (PBC) - 16.5 km / 10.2 mi

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Hotel policies

General

• Professional property host/manager
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Essential workers only - NO
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 33
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 15
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed