Massimo Plaza Hotel

Check-in

Check-in is from 2:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Safety features at this property include a smoke detector and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Via Maqueda - 0.1 km / 0.1 mi
Teatro Massimo - 0.1 km / 0.1 mi
Regional Archaeological Museum - 0.2 km / 0.1 mi
Via Roma - 0.3 km / 0.2 mi
Il Capo Market - 0.4 km / 0.2 mi
Chiesa di San Domenico-Palermo - 0.5 km / 0.3 mi
Quattro Canti - 0.6 km / 0.3 mi
Politeama Garibaldi Theater - 0.6 km / 0.4 mi
Piazza Pretoria - 0.6 km / 0.4 mi
Piazza Ruggero Settimo - 0.6 km / 0.4 mi
Via Vittorio Emanuele - 0.7 km / 0.4 mi
Pretoria Fountain - 0.7 km / 0.4 mi
Piazza Bologni - 0.7 km / 0.4 mi
Palazzo Belmonte Riso - 0.7 km / 0.4 mi
Palermo City Hall - 0.7 km / 0.4 mi
The preferred airport for Massimo Plaza Hotel is Punta Raisi Airport (PMO) - 31.4 km / 19.5 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Contactless check-in is available
• No elevators

Pets

• Only dogs and cats are allowed
• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.