Ocean Maya Royale - Adults Only - All Inclusive

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Minimum Spring Break check-in age is 18 years old
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
• This property accepts credit cards; cash is not accepted
• This property uses a grey water recycling system and eco-friendly cleaning products
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Hacienda, one of the property's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this property consist of conference space and a meeting room. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
El Camaleón Mayakoba Golf Course - 2.7 km / 1.7 mi
Playa Xcalacoco - 4.5 km / 2.8 mi
Tres Rios Ecopark - 3.7 km / 2.3 mi
Gran Coyote Golf - 5.9 km / 3.6 mi
Chun-Zumbul (diving site) - 7.3 km / 4.5 mi
28 de Julio Square - 7.7 km / 4.8 mi
Virgen Beach - 8.5 km / 5.3 mi
Maroma Beach - 8.5 km / 5.3 mi
Guadalupe Church - 9.1 km / 5.7 mi
Punta Esmeralda Beach - 9.3 km / 5.8 mi
Playa 88 - 9.3 km / 5.8 mi
Playa Avenida Colosio - 9.6 km / 5.9 mi
Temazcal Natura - 9.9 km / 6.1 mi
Plaza Las Americas - 10.2 km / 6.3 mi
Mario Villanueva Stadium Madrid - 10.7 km / 6.6 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 43.6 km / 27.1 mi
Cancun Intl. Airport (CUN) - 46.7 km / 29 mi
Tulum Intl. Airport (TQO) - 116.5 km / 72.4 mi

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• Children 18 years old and younger are not permitted at this adults-only property.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Biosphere
• No cribs (infant beds) available
• Minimum guest age is 18
• No rollaway/extra beds available
• Caters to adults only
• Children not allowed

Pets

• Service animals not allowed
• Pets not allowed