Residenza Centro Storico

Check-in

Check-in is from 2:30 PM until 6:30 PM. Guests must be at least 15 to check-in.

The front desk is open during the following times:

• Monday - Sunday: 2:30 PM - 6:30 PM

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available

Other details

Featured amenities include express check-out, multilingual staff, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Piazza San Michele - 0.1 km / 0.1 mi
Church of San Michele in Foro - 0.1 km / 0.1 mi
Lucca City Hall - 0.1 km / 0.1 mi
Puccini Museum - 0.1 km / 0.1 mi
Domus Romana - 0.2 km / 0.1 mi
Torre delle Ore - 0.2 km / 0.1 mi
Via Fillungo - 0.2 km / 0.1 mi
Palazzo Pfanner - 0.2 km / 0.1 mi
Piazza Napoleone - 0.2 km / 0.1 mi
Lucca Courthouse - 0.3 km / 0.2 mi
Ducal Palace - 0.3 km / 0.2 mi
Walls of Lucca - 0.3 km / 0.2 mi
Real Collegio - 0.4 km / 0.2 mi
Guinigi Tower - 0.4 km / 0.2 mi
Basilica of San Frediano - 0.4 km / 0.3 mi
The preferred airport for Residenza Centro Storico is Galileo Galilei Airport (PSA) - 37.6 km / 23.4 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 5 days
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.