Five Star Westlake

Check-in

Check-in is from 2:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 11:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Featured amenities include luggage storage, laundry facilities, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
West Lake - 0.9 km / 0.6 mi
Hanoi Botanical Garden - 1 km / 0.6 mi
Embassy of Japan - 1.4 km / 0.9 mi
Embassy of Bulgaria - 1.5 km / 0.9 mi
Embassy of the Republic of the Union of Myanmar - 1.6 km / 1 mi
Embassy of Brunei Darussalam - 1.6 km / 1 mi
Van Phuc Diplomatic Corps - 1.6 km / 1 mi
Lotte Center Hanoi - 1.8 km / 1.1 mi
Embassy of the Republic of Korea - 1.8 km / 1.1 mi
Vincom Center Metropolis - 2 km / 1.2 mi
Australian Embassy - 2 km / 1.2 mi
Ho Chi Minh Museum - 2.1 km / 1.3 mi
Thu Le Park - 2.1 km / 1.3 mi
One Pillar Pagoda - 2.3 km / 1.4 mi
Ho Chi Minh Mausoleum - 2.5 km / 1.5 mi
The preferred airport for Five Star Westlake is Noi Bai Intl. Airport (HAN) - 25.7 km / 16 mi

• Pool access available from 6:00 AM to 9:00 PM.

Hotel policies

General

• Professional property host/manager
• Essential workers only - NO

Pets

• Pets not allowed