NAJ TULUM

Check-in

Check-in is from 3:00 PM until anytime.

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Jaguar Park - 1.9 km / 1.2 mi
Hunab Lifestyle Center - 2 km / 1.3 mi
Dos Aguas Park - 2.4 km / 1.5 mi
Hospital de Tulum - 2.5 km / 1.5 mi
Holistika Art Walk - 2.9 km / 1.8 mi
Tulum National Park - 3.7 km / 2.3 mi
Jaguar Viewpoint Tulum - 3.7 km / 2.3 mi
Tulum Beach - 4.5 km / 2.8 mi
Tulum Tower - 4.5 km / 2.8 mi
Temple of Doom - 4.6 km / 2.9 mi
Cenote Calavera - 4.7 km / 2.9 mi
SFER IK - 4.7 km / 2.9 mi
Las Palmas Public Beach - 5.2 km / 3.2 mi
Cenote Cristal - 5.4 km / 3.3 mi
Cenote Escondido - 5.9 km / 3.7 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 41.2 km / 25.6 mi

• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• By ocean
• Contactless check-in is available
• Guest will receive an email before arrival 72 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing

Pets

• Pets not allowed