Sofitel Marrakech Palais Imperial & Spa

Check-in

Check-in is from 3:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• This property charges fees to access the spa services.
• This property charges fees to access So Lounge on weekends and during special events.

Other details

Grab a bite at Le Jardin, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Marrakech? This hotel has 549 square feet (51 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Bab El Djedid - 0.2 km / 0.1 mi
Le Grand Casino de La Mamounia - 0.4 km / 0.2 mi
Cyber Park - 0.5 km / 0.3 mi
Casino de Marrakech - 0.6 km / 0.4 mi
Koutoubia Mosque - 0.9 km / 0.5 mi
Artisanal Craft Center Marrakech - 1 km / 0.6 mi
Avenue Mohamed VI - 1 km / 0.6 mi
Menara Mall - 1.2 km / 0.7 mi
Dar el Bacha Palace - 1.3 km / 0.8 mi
Bab Agnaou - 1.4 km / 0.9 mi
Les Bains de Marrakech - 1.4 km / 0.9 mi
Jemaa el-Fnaa - 1.4 km / 0.9 mi
Souk of the Medina - 1.5 km / 0.9 mi
Place du 16 November - 1.5 km / 0.9 mi
Place of Youth - 1.5 km / 0.9 mi
The preferred airport for Sofitel Marrakech Palais Imperial & Spa is Menara Airport (RAK) - 4.9 km / 3 mi

• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• No rollaway/extra beds available
• Essential workers only - NO

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 11
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 5
• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. The listed airport shuttle fee applies per vehicle, one-way, for 3-4 passengers. The fee is MAD 500 per vehicle, one-way, for 1-2 guests.