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Hyatt Zilara Riviera Maya Adults Only All Inclusive

Hyatt Zilara Riviera Maya Adults Only All Inclusive

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Surrender to tranquility the moment you step into Hyatt Zilara Riviera Maya Adults Only All Inclusive, where relaxation is an art form, you'll be 20 minutes drive to Maroma Beach and 25 minutes drive to Quinta Alegría Shopping Mall. This all-inclusive property is 40 minutes drive to Xplor Theme Park and 40 minutes drive to Xcaret Eco Theme Park.

Rejuvenate with room service, in-room coffee & tea facilities, a fully-stocked minibar, complimentary daily newspaper, a private bathroom with premium toiletries, premium bedding, a private pool and a private balcony, direct access to our luxury spa. Conveniences include a phone, an iron and ironing board, an in-room safe, a desk and wheelchair-accessibility.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a fitness center. Additional features at this Colonial property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

  • Proposal/romance packages available
  • Smooth flooring in public areas
  • Eco-friendly cleaning products used
  • Parking (limited spaces)
  • Outdoor furniture
  • Front entrance ramp
  • Outdoor entertainment area
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 4
  • Number of poolside bars - 1
  • Number of hot tubs - 1
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Internet access
  • Tours/ticket assistance
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Multilingual staff
  • Free beach club on site
  • Concerts/live shows
  • Wheelchairs available on site
  • Evening entertainment
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Games
  • Showcase for local artists
  • Banquet hall
  • Ballroom
  • Humane animal treatment
  • Wheelchair-accessible concierge desk
  • Locally-owned & organized tours & activities
  • Reception hall
  • Table tennis
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Karaoke
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Garden
  • Free use of nearby fitness center
  • Free newspapers in lobby
  • Wedding services
  • Beach towels
  • Free bicycles on site
  • Water-efficient toilets only
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • 24-hour front desk
  • Designated smoking areas (fines apply)
  • Terrace
  • Hair salon
  • Access to nearby outdoor pool
  • ATM/banking
  • Concierge services
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Comprehensive recycling policy
  • Beach yoga on site
  • Pool umbrellas
  • Number of meeting rooms - 2
  • Conference space size (meters) - 627
  • Designated smoking areas
  • Internet access - wireless
  • Fitness classes on site
  • Water dispenser
  • Secured parking
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Uncovered parking
  • Secured parking
  • Meeting rooms
  • Spa treatment room(s)
  • Full-service spa
  • Yoga classes/instruction on site
  • Registration desk height (centimeters) - 74
  • Elevator door width (inches) - 54
  • Registration desk height (inches) - 29
  • Elevator door width (centimeters) - 136
  • Grocery/convenience store
  • Billiards or pool table
  • Lifeguard on site
  • Number of restaurants - 4
  • Free self parking
  • Beach cabanas (surcharge)
  • Conference space
  • Pool cabanas (surcharge)
  • Free valet parking
  • Pool sun loungers
  • Conference space size (feet) - 6747

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Italian cuisine at Capri Grille, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6747 square feet (627 square meters) of space consisting of conference space and 2 meeting rooms. Free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
El Camaleón Mayakoba Golf Course - 2.8 km / 1.7 mi
Tres Rios Ecopark - 4 km / 2.5 mi
Playa Xcalacoco - 4.4 km / 2.7 mi
Chun-Zumbul (diving site) - 4.6 km / 2.8 mi
Gran Coyote Golf - 5.9 km / 3.7 mi
28 de Julio Square - 7.8 km / 4.9 mi
Maroma Beach - 8.9 km / 5.5 mi
Virgen Beach - 8.9 km / 5.5 mi
Punta Esmeralda Beach - 8.9 km / 5.6 mi
Guadalupe Church - 9.2 km / 5.7 mi
Playa 88 - 9.4 km / 5.8 mi
Playa Avenida Colosio - 9.6 km / 6 mi
Temazcal Natura - 9.9 km / 6.2 mi
Plaza Las Americas - 10.4 km / 6.4 mi
Mario Villanueva Stadium Madrid - 10.8 km / 6.7 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 43.7 km / 27.1 mi
Cancun Intl. Airport (CUN) - 47.2 km / 29.3 mi
Tulum Intl. Airport (TQO) - 114.7 km / 71.3 mi

  • Pool access available from 8:00 AM to 7:00 PM.
  • Guests under 18 years old are not permitted at this adults-only property.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Hotel policies

General

  • Professional property host/manager
  • No cribs (infant beds) available
  • Minimum guest age is 18
  • No rollaway/extra beds available
  • Caters to adults only
  • Cashless transactions are available
  • Essential workers only - NO

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets not allowed

Other charges

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera Federal 387 Chetmal Cancun, Playa del Carmen, QROO 77710, Mexico
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Internet access - wireless
Free valet parking
Number of restaurants - 4
Billiards or pool table
Number of swim-up bars - 1