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Hotel Novotel Mexico City Santa Fe

Hotel Novotel Mexico City Santa Fe

Mexico City CDMX
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from May 2 2025 to October 31 2025 (dates subject to change):

  • Fitness facilities
  • Swimming pool
The property will be renovating from April 14 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Bring your furry friend to a home away from home at Hotel Novotel Mexico City Santa Fe, where every tail wag is welcomed with open arms, you'll be steps from Samara Shops and a 2-minute drive from Parque La Mexicana. This eco-certified hotel is 4 minutes drive to Santa Fe Center Mall and 6 minutes drive to Centro Medico ABC Santa Fe.

Enjoy hassle-free stays with in-room coffee & tea facilities, complimentary high-speed WiFi, a fully-stocked minibar, daily housekeeping, room service, air conditioning, rainfall showerhead and a flat-screen TV, thoughtful room features designed to suit every guest. Conveniences include an iron and ironing board, a phone, an in-room safe and a desk.

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Property Details

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a television in a common area, and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 5
  • No single-use plastic stirrers
  • Conference space size (meters) - 150
  • Reusable cups only
  • Swimming pool
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Bicycle rentals nearby
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • Vegetarian menu options available
  • Multilingual staff
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Organic food
  • Showcase for local artists
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Humane animal treatment
  • Locally-owned & organized tours & activities
  • Change of bed sheets (on request)
  • Television in common areas
  • Change of towels (on request)
  • Area shuttle (surcharge)
  • Water-efficient showers only
  • Luggage storage
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space
  • Valet parking (surcharge)
  • ATM/banking
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

For lunch or dinner, stop by 365, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and 5 meeting rooms.

Distances are displayed to the nearest 0.1 mile and kilometer.
Samara Shops - 0.2 km / 0.1 mi
Tecnologico de Monterrey - Santa Fe - 1.1 km / 0.7 mi
Parque La Mexicana - 1.3 km / 0.8 mi
Expo Santa Fe Mexico - 1.4 km / 0.8 mi
Santa Fe Center Mall - 1.6 km / 1 mi
KidZania Santa Fe - 1.7 km / 1 mi
Ciudad de los Ninos - 1.7 km / 1.1 mi
Arcos Bosques - 3.2 km / 2 mi
Centro Medico ABC Santa Fe - 3.2 km / 2 mi
Paseo de la Reforma - 4.8 km / 3 mi
Hospital Angeles Lomas - 7.5 km / 4.6 mi
Parque Nacional Desierto de los Leones - 8 km / 4.9 mi
Paseo Interlomas - 8.8 km / 5.4 mi
Chapultepec Park - 9.3 km / 5.8 mi
Anahuac University - 9.6 km / 5.9 mi
The nearest airports are:
Benito Juarez International Airport (MEX) - 23.1 km / 14.4 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 43.8 km / 27.2 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 71.7 km / 44.6 mi
The preferred airport for Hotel Novotel Mexico City Santa Fe is Benito Juarez International Airport (MEX).

  • Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • LGBTQ friendly
  • Green Key (Foundation for Environmental Education)
  • No rollaway/extra beds available
  • Cashless transactions are available
  • Contactless check-in is available
  • Property does not offer onsite COVID-19 testing

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 33
  • Only dogs and cats are allowed
  • Pet max weight (per pet) in kg is 15
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Other charges

  • Fee for to-go breakfast: approximately MXN 299 per person
  • Valet parking fee: MXN 120 per day
  • Pet fee: MXN 596.30 per pet, per night
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Antonio Dovali Jaime 75, Mexico City, CDMX 1210, Mexico
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Free WiFi
Vegetarian breakfast available
Number of restaurants - 1
Swimming pool
Number of bars/lounges - 1