Elia Erato

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Zampeliou 32, Elia Zampeliou Hotel]. If you arrive at the property after hours, you'll need to check in at an alternate location: [Zampeliou 32 street- Elia Zampeliou Hotel]. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Ancient Kydonia - 0.1 km / 0.1 mi
Old Venetian Harbor - 0.1 km / 0.1 mi
Mosque of the Janissaries - 0.2 km / 0.1 mi
Franciscan Monastery of Aghios Fragkiskos - 0.2 km / 0.1 mi
Cretan House Folklore Museum - 0.2 km / 0.1 mi
Mosque of Kioutsouk Hassan - 0.2 km / 0.1 mi
Folklore Museum of Chania - 0.2 km / 0.1 mi
Cathedral of the 3 Martyrs - 0.2 km / 0.1 mi
Mitropoleos Square - 0.2 km / 0.2 mi
Cathedral of the Presentation of the Virgin Mary - 0.3 km / 0.2 mi
Etz Hayyim Synagogue - 0.3 km / 0.2 mi
Venetian Shipyards - 0.3 km / 0.2 mi
Municipal Art Gallery of Chania - 0.4 km / 0.2 mi
Agora - 0.4 km / 0.2 mi
Maritime Museum of Crete - 0.4 km / 0.3 mi
The preferred airport for Elia Erato is Ioannis Daskalogiannis Airport (CHQ) - 15 km / 9.3 mi

• Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Cashless transactions are available
• No front desk
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 72 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
• A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.