Villa Shala

Check-in

Check-in is from 3:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Onsite parties or group events are strictly prohibited
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Other details

Distances are displayed to the nearest 0.1 mile and kilometer.
El Camaleón Mayakoba Golf Course - 1.1 km / 0.7 mi
Gran Coyote Golf - 2.4 km / 1.5 mi
Playa Xcalacoco - 3.6 km / 2.3 mi
Chun-Zumbul (diving site) - 3.7 km / 2.3 mi
28 de Julio Square - 4.7 km / 2.9 mi
Punta Esmeralda Beach - 5.4 km / 3.4 mi
Tres Rios Ecopark - 5.7 km / 3.5 mi
Guadalupe Church - 5.8 km / 3.6 mi
Playa 88 - 6 km / 3.7 mi
Playa Avenida Colosio - 6.2 km / 3.9 mi
Temazcal Natura - 6.4 km / 4 mi
Plaza Las Americas - 6.9 km / 4.3 mi
Mamitas Beach - 7.3 km / 4.5 mi
Mario Villanueva Stadium Madrid - 7.4 km / 4.6 mi
Playa del Carmen Main Beach - 7.5 km / 4.7 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 41.7 km / 25.9 mi
Cancun Intl. Airport (CUN) - 50.9 km / 31.6 mi
Tulum Intl. Airport (TQO) - 111.2 km / 69.1 mi

• Only registered guests are allowed in the guestrooms.
• This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• A car is recommended for transportation to and from this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• LGBTQ friendly
• Private host property
• No rollaway/extra beds available
• Events/parties not allowed
• Car recommended
• Essential workers only - NO
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 10
• Pets allowed (no fees)
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: MXN 10000 per accommodation, per stay
• A damage deposit of MXN 10000 will be collected before check-in.
• Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.