Hotel Hacienda Paradise

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite to eat at Coloretta, a poolside restaurant, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.

Distances are displayed to the nearest 0.1 mile and kilometer.
Quinta Avenida - 0.1 km / 0.1 mi
Quinta Alegría Shopping Mall - 0.1 km / 0.1 mi
Mario Villanueva Stadium Madrid - 0.3 km / 0.2 mi
Calle 12 - 0.5 km / 0.3 mi
Calle Corazón - 0.5 km / 0.3 mi
Super Chedraui Selecto Avenida 10 - 0.5 km / 0.3 mi
Nuestra Senora del Carmen Catholic Church - 0.5 km / 0.3 mi
Mamitas Beach - 0.6 km / 0.4 mi
Pier Navega - 0.6 km / 0.4 mi
3D Museum of Wonders - 0.6 km / 0.4 mi
Playa del Carmen Main Beach - 0.7 km / 0.4 mi
Riviera Gran Casino - 0.7 km / 0.4 mi
Chabad Playa del Carmen - 0.8 km / 0.5 mi
Frida Kahlo Museum - 0.8 km / 0.5 mi
Mercado Playa del Carmen - 0.8 km / 0.5 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 36 km / 22.4 mi
Cancun Intl. Airport (CUN) - 55.7 km / 34.6 mi
Tulum Intl. Airport (TQO) - 105.5 km / 65.6 mi

• Pool access available from 8:00 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• A car is not required for transportation to and from this property.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Beach nearby
• Noise-free rooms not guaranteed
• Contactless check-in is available
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: MXN 50.91 per accommodation, per night