Casa Serena - Ilhabela

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Pequea Beach - 0.5 km / 0.3 mi
Saco da Capela Beach - 0.7 km / 0.4 mi
Engenho D'Agua Beach - 0.8 km / 0.5 mi
Vila Beach - 1 km / 0.6 mi
Cel. Juliao Square - 1.1 km / 0.7 mi
Igreja Nossa Senhora D'Ajuda - 1.2 km / 0.7 mi
Rua do Meio - 1.4 km / 0.9 mi
Yacht Club de Ilhabela - 1.7 km / 1.1 mi
Ilhabela Port Marina - 1.8 km / 1.1 mi
Itaquanduba Beach - 2.1 km / 1.3 mi
Santa Tereza Beach - 2.1 km / 1.3 mi
Ilhabela Stadium - 2.2 km / 1.3 mi
Nautical Museum of Ilhabela - 2.3 km / 1.4 mi
Itaguaçu Beach - 2.4 km / 1.5 mi
Pereque Beach - 2.4 km / 1.5 mi

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Hotel policies

General

• Professional property host/manager
• No front desk
• Essential workers only - NO
• Guest will receive an email before arrival 72 hours
• Guests will receive an email with special check-in instructions
• No elevators

Pets

• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A damage deposit of BRL 2000 will be collected before check-in.

We have included all charges provided to us by the property.