Zanzibar Serena Hotel

Check-in

Check-in is from 12:00 PM until midnight.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite at Baharia Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zanzibar Town? This hotel has 621 square feet (58 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Nakupenda Beach - 0.1 km / 0.1 mi
People's Palace Museum - 0.2 km / 0.1 mi
Marahubi Palace - 0.2 km / 0.1 mi
Mbweni Ruins - 0.2 km / 0.2 mi
Freddie Mercury Museum - 0.3 km / 0.2 mi
Shangani Beach - 0.4 km / 0.2 mi
Old Fort - 0.4 km / 0.3 mi
The Ancient Door of Stone Town - 0.5 km / 0.3 mi
St. Joseph's Cathedral - 0.5 km / 0.3 mi
Forodhani Gardens - 0.5 km / 0.3 mi
Jaw's Corner - 0.5 km / 0.3 mi
House of Wonders - 0.6 km / 0.3 mi
Zanzibar Night Market - 0.7 km / 0.4 mi
Hamamni Persian Baths - 0.7 km / 0.4 mi
Shakti Temple - 0.8 km / 0.5 mi
The nearest major airport is Zanzibar Intl. Airport (ZNZ) - 8 km / 4.9 mi

• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Contactless check-in is available
• Essential workers only - NO
• No elevators

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: USD 5.00 per person, per night

We have included all charges provided to us by the property.