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1800 244 400 INTL. +61 3 8827 0770
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Phantom Suites

Phantom Suites

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Create lifelong memories at Phantom Suites, where family adventures begin and smiles are guaranteed for every age, you'll be a 5-minute walk from Mamitas Beach and 8 minutes by foot from Playa del Carmen Main Beach. This hotel is 9 minutes walk to Quinta Avenida and 25 minutes drive to Xplor Theme Park.

Ideal for families, our rooms come with complimentary high-speed WiFi, a private bathroom with premium toiletries, relaxing in-room massage and a flat-screen TV, rollaway beds and extra space for little ones. Conveniences include an in-room safe, a desk and a full kitchen.

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Property Details

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.

  • Motor boating nearby
  • Cave exploring/spelunking nearby
  • Fishing nearby
  • Wheelchair accessible – no
  • Luggage storage
  • Handrails in stairways
  • 24-hour front desk
  • Mosquito nets
  • Breakfast available (surcharge)
  • Free WiFi
  • Scuba diving nearby
  • Well-lit path to entrance
  • Number of outdoor pools - 1
  • Smoke-free property
  • Snorkeling nearby
  • Tours/ticket assistance
  • Elevator
  • Boat tours nearby

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector

Other details

Full breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Distances are displayed to the nearest 0.1 mile and kilometer.
Mamitas Beach - 0.4 km / 0.3 mi
Quinta Avenida - 0.6 km / 0.4 mi
Playa del Carmen Main Beach - 0.6 km / 0.4 mi
Mario Villanueva Stadium Madrid - 0.7 km / 0.4 mi
Coco Beach - 0.7 km / 0.4 mi
Playa Avenida Colosio - 0.7 km / 0.5 mi
Quinta Alegría Shopping Mall - 1 km / 0.6 mi
Calle Corazón - 1.3 km / 0.8 mi
Pier Navega - 1.4 km / 0.9 mi
Calle 12 - 1.4 km / 0.9 mi
Guadalupe Church - 1.4 km / 0.9 mi
Nuestra Senora del Carmen Catholic Church - 1.5 km / 0.9 mi
Frida Kahlo Museum - 1.5 km / 1 mi
Playa 88 - 1.6 km / 1 mi
3D Museum of Wonders - 1.6 km / 1 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.3 km / 21.9 mi
Cancun Intl. Airport (CUN) - 54.9 km / 34.1 mi
Tulum Intl. Airport (TQO) - 106.5 km / 66.2 mi

  • No pets and no service animals are allowed at this property.

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property does not offer onsite COVID-19 testing

Pets

  • Service animals not allowed
  • Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle 44 entre 5A Avenida y 1A Avenida, Playa del Carmen, QROO 77720, Mexico
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Free WiFi
Number of outdoor pools - 1