Mercure La Rochelle Vieux-Port

Check-in

Check-in is from 3:00 PM until 12:00 PM. Guests must be at least 18 to check-in.

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The terrace in the 'Classic Room, 1 Double Bed, Terrace' is accessible by a 16-inch (40-centimeter) step.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Regional cuisine at GAEE, a restaurant which features a bar/lounge and an ocean view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in La Rochelle? This hotel has 10764 square feet (1000 square meters) of space consisting of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Bay of Biscay - 0.1 km / 0.1 mi
La Grande Roue de La Rochelle - 0.2 km / 0.2 mi
L'Espace Encan de La Rochelle - 0.5 km / 0.3 mi
Tour St. Nicolas - 0.5 km / 0.3 mi
Vieux Port - 0.6 km / 0.3 mi
Aquarium La Rochelle - 0.6 km / 0.4 mi
La Rochelle Grosse Cloche - 0.7 km / 0.4 mi
Grand Temple - 0.7 km / 0.4 mi
Musée Grevin - 0.7 km / 0.4 mi
La Rochelle Hotel de Ville - 0.7 km / 0.5 mi
Porte de la Grosse Horloge - 0.7 km / 0.5 mi
Tour de la Chaine - 0.9 km / 0.6 mi
Musée des Automates - 0.9 km / 0.6 mi
Musée des Modeles Reduits - 0.9 km / 0.6 mi
Chapelle Notre-Dame de l'Esperance - 0.9 km / 0.6 mi
The nearest airports are:
La Rochelle (LRH-La Rochelle - Île de Ré) - 15.9 km / 9.9 mi
Merignac Airport (BOD) - 191 km / 118.7 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from April to October.
• Pool access available from 10:00 AM to 9:00 PM.
• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• Contactless check-out is available
• LGBTQIA+ friendly
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 72 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No cribs (infant beds) available
• Green Key (Foundation for Environmental Education)
• No rollaway/extra beds available
• By ocean
• Beach nearby

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 44
• Only dogs and cats are allowed
• Pet max weight (per pet) in kg is 20
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.