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Fairmont The Norfolk

Fairmont The Norfolk

Nairobi
Check in 2:00 PM
Check out 12:00 PM
Elevate your travel experience to an art form at Fairmont The Norfolk, where every moment is crafted for discerning guests, steps from University of Nairobi and a 3-minute drive from Kenyatta International Convention Centre. This family-friendly hotel is 7 minutes drive to Sarit Centre and 10 minutes drive to Yaya Centre.

Indulge in five-star comfort with rainfall showerhead, premium bedding, complimentary high-speed WiFi, a private balcony, in-room coffee & tea facilities, a flat-screen TV, a fully-stocked minibar and room service, premium linens and personalised service. Conveniences include a desk, bathrobes, an in-room safe, a phone and an iron and ironing board.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Renewable energy source - geothermal
  • Proposal/romance packages available
  • Babysitting or childcare (surcharge)
  • Children eat free breakfast - 5
  • Free wired internet
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • All property's electricity comes from renewable sources
  • Comprehensive food waste policy
  • Energy-saving switches
  • Eco-friendly toiletries
  • Vegetable garden
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Vegan menu options available
  • No accessible shuttle
  • Vegetarian menu options available
  • Multilingual staff
  • Conference center
  • Number of accessible parking spaces - 1
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Locally-sourced food on site (80% or more)
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Organic food
  • Showcase for local artists
  • Banquet hall
  • Ballroom
  • Humane animal treatment
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible registration desk
  • Garden
  • Wedding services
  • Private picnics
  • Couples/private dining
  • Water-efficient showers only
  • Luggage storage
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Playground on site
  • Housekeeping on request
  • Terrace
  • ATM/banking
  • Concierge services
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Vegetarian breakfast available
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Conference space size (meters) - 204
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • Limo or town car service available
  • No single-use plastic water bottles
  • Designated smoking areas
  • Internet access - wireless
  • Fitness classes on site
  • Airport transportation (surcharge)
  • Water dispenser
  • Ecotours nearby
  • Coffee/tea in common areas
  • Wheelchair accessible (may have limitations)
  • Meeting rooms
  • Change of bed sheets (on request)
  • Spa treatment room(s)
  • Health club
  • Change of towels (on request)
  • Internet access in public areas - surcharge
  • Internet access in public areas - high speed
  • Full-service spa
  • Registration desk height (centimeters) - 900
  • Elevator door width (inches) - 47
  • Registration desk height (inches) - 354
  • Elevator door width (centimeters) - 120
  • Children's games
  • Number of restaurants - 2
  • Spa services on site
  • Golfing nearby
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Steam room
  • Free self parking
  • Conference space
  • Free valet parking
  • Pool sun loungers
  • Conference space size (feet) - 2196
  • Year Built - 1904
  • Total number of rooms - 170
  • Number of floors - 3

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • This property uses geothermal energy
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Lord Delamere Terrace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Nairobi? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
University of Nairobi - 0.1 km / 0.1 mi
Kenya National Theatre - 0.2 km / 0.1 mi
Jeevanjee Gardens - 0.4 km / 0.3 mi
City Market - 0.7 km / 0.4 mi
Tom Mboya Statue - 0.8 km / 0.5 mi
Nairobi National Museum - 0.8 km / 0.5 mi
Central Park - 0.8 km / 0.5 mi
Nairobi Gallery - 1.3 km / 0.8 mi
Uhuru Park - 1.4 km / 0.9 mi
City Hall - 1.4 km / 0.9 mi
City Square - 1.5 km / 0.9 mi
Teleposta Towers - 1.5 km / 0.9 mi
Kenyatta Mausoleum - 1.5 km / 0.9 mi
Maasai Market - 1.5 km / 1 mi
National Archives - 1.6 km / 1 mi
The nearest airports are:
Nairobi (WIL-Wilson) - 6.4 km / 4 mi
Jomo Kenyatta Intl. Airport (NBO) - 18.3 km / 11.3 mi
The preferred airport for Fairmont The Norfolk is Jomo Kenyatta Intl. Airport (NBO).

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • No rollaway/extra beds available
  • Green Globe

Pets

  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately KES 30 for adults and KES 15 for children
  • Airport shuttle fee: KES 8000 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Harry Thuku Road, Nairobi, 00200, Kenya
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