Fairmont The Norfolk

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property uses geothermal energy
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Lord Delamere Terrace, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Nairobi? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
University of Nairobi - 0.1 km / 0.1 mi
Kenya National Theatre - 0.2 km / 0.1 mi
Jeevanjee Gardens - 0.4 km / 0.3 mi
City Market - 0.7 km / 0.5 mi
Tom Mboya Statue - 0.8 km / 0.5 mi
Nairobi National Museum - 0.8 km / 0.5 mi
Central Park - 0.9 km / 0.5 mi
Nairobi Gallery - 1.3 km / 0.8 mi
Uhuru Park - 1.3 km / 0.8 mi
Teleposta Towers - 1.4 km / 0.8 mi
City Hall - 1.4 km / 0.9 mi
Maasai Market - 1.5 km / 1 mi
Kenyatta Mausoleum - 1.5 km / 1 mi
City Square - 1.6 km / 1 mi
National Archives - 1.6 km / 1 mi
The nearest airports are:
Nairobi (WIL-Wilson) - 6.3 km / 3.9 mi
Jomo Kenyatta Intl. Airport (NBO) - 18.3 km / 11.3 mi
The preferred airport for Fairmont The Norfolk is Jomo Kenyatta Intl. Airport (NBO).

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
• No rollaway/extra beds available
• Green Globe

Pets

• Pets not allowed