Sheraton Grand Mirage Resort, Port Douglas

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy international cuisine at Feast Restaurant & Bar, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the swim-up bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Port Douglas? This hotel has 12917 square feet (1200 square meters) of space consisting of a conference center and 7 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle at scheduled times and a bus station shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Four Mile Beach Park - 2.7 km / 1.6 mi
Four Mile Beach - 2.8 km / 1.7 mi
Port Douglas Splash Park - 3.1 km / 1.9 mi
Crystalbrook Superyacht Marina - 3.4 km / 2.1 mi
Wildlife Habitat - 3.5 km / 2.2 mi
Magazine Island - 3.5 km / 2.2 mi
Macrossan Street - 3.6 km / 2.2 mi
Flagstaff Hill - 3.6 km / 2.2 mi
Anzac Park - 3.8 km / 2.3 mi
St Mary's by the Sea Chapel - 3.9 km / 2.4 mi
Port Village Shopping Centre - 3.9 km / 2.4 mi
Sugar Wharf - 3.9 km / 2.4 mi
Court House Museum - 4 km / 2.5 mi
Rex Smeal Park - 4 km / 2.5 mi
Vie Spa Port Douglas - 4.2 km / 2.6 mi
The preferred airport for Sheraton Grand Mirage Resort, Port Douglas is Cairns Intl. Airport (CNS) - 64.3 km / 40 mi

• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is not required for transportation to and from this property.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
• Contactless check-out is available
• By ocean
• EarthCheck
• Cashless transactions are available
• Contactless check-in is available

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed