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ibis Astana

ibis Astana

Astana
Check in 3:00 PM
Check out 12:00 PM
A stay at ibis Astana places you in the heart of Astana, just a 3-minute walk from Schoolchildren's Palace and within a 5-minute drive of Hazret Sultan Mosque. This hotel is 0.9 mi (1.5 km) from The US Embassy and the Consulate in Kazakhstan and 1.4 mi (2.2 km) from Palace of Peace and Reconciliation.

Stay in one of 249 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Property Details

Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a banquet hall.

  • Dry cleaning/laundry service
  • Bulk dispenser for toiletries
  • Gated community
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 7
  • No single-use plastic stirrers
  • Conference space size (meters) - 180
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Airport transportation (surcharge)
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Water dispenser
  • Conference center
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Double-glazing on all windows
  • Bicycle rentals on site
  • Guest education on local ecosystems and culture
  • Annual carbon offsets
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible van parking
  • Fully fenced
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Well-lit path to entrance
  • Change of towels (on request)
  • Free newspapers in lobby
  • Water-efficient showers only
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Housekeeping on request
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Free self parking
  • Conference space
  • Computer station
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 1938
  • Concierge services

Check-in

Check-in is from 3:00 PM until 12:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Satisfy your appetite with international cuisine at Ibis Kitchen, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Astana? This hotel has 1938 square feet (180 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Schoolchildren's Palace - 0.3 km / 0.2 mi
The US Embassy and the Consulate in Kazakhstan - 1.3 km / 0.8 mi
Hazret Sultan Mosque - 1.4 km / 0.9 mi
Otan Korgaushylar Monument - 2.3 km / 1.4 mi
Palace of Peace and Reconciliation - 2.3 km / 1.4 mi
Supreme Court of the Republic of Kazakhstan - 2.5 km / 1.6 mi
Palace of Independence - 2.6 km / 1.6 mi
House of Ministries - 2.7 km / 1.7 mi
Presidential Palace - 2.8 km / 1.8 mi
Parliament of Kazakhstan - 3.1 km / 1.9 mi
Singing Fountain - 3.3 km / 2 mi
Kazakhstan Central Concert Hall - 3.5 km / 2.2 mi
Kazakhstan Ministry of Foreign Affairs - 3.5 km / 2.2 mi
Bayterek Tower - 3.5 km / 2.2 mi
Keruen - 4 km / 2.5 mi
The preferred airport for ibis Astana is Astana (NQZ-Nursultan Nazarbayev Intl.) - 16 km / 10 mi

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.


Hotel policies

General

  • Gap period enforced between guest stays - 24 hours
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • Shield between guests and staff in main contact areas
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Individually-wrapped food options are available
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Individually-wrapped food options are available for breakfast
  • Masks are available to guests
  • Protective clothing is available to guests
  • Commonly-touched surfaces are cleaned with disinfectant

Pets

  • Only dogs and cats are allowed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: KZT 3500 (one-way)
  • Airport shuttle transfer per child: KZT 0 (one-way)
We have included all charges provided to us by the property.


Other charges

  • Fee for buffet breakfast: approximately KZT 3800 per person
  • Airport shuttle fee: KZT 3500 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: KZT 3000 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 5000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

38 Tauelsizdik Ave, Astana, 10000, Kazakhstan