Pianelle Resort

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a smoke detector and a security system
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Grab a bite from the snack bar/deli serving guests of Pianelle Resort. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 10:30 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Sassi and the Park of the Rupestrian Churches - 0.1 km / 0.1 mi
Piazza San Pietro Caveoso - 0.1 km / 0.1 mi
Church of San Pietro Caveoso - 0.1 km / 0.1 mi
Chiesa di Santa Maria d'Idris - 0.1 km / 0.1 mi
Casa Grotto di Vico Solitario - 0.2 km / 0.1 mi
Museo della Scultura Contemporanea - 0.2 km / 0.1 mi
Church of Santa Maria de Idris - 0.3 km / 0.2 mi
Church of Saint Lucia alle Malve - 0.3 km / 0.2 mi
Domenico Ridola National Archaeological Museum - 0.4 km / 0.2 mi
Cathedral of Matera - 0.4 km / 0.2 mi
Museo Nazionale Ridola - 0.4 km / 0.2 mi
Chiesa del Purgatorio - 0.4 km / 0.2 mi
La Raccolta delle Acque - 0.4 km / 0.3 mi
Casa Noha - 0.4 km / 0.3 mi
Matera Olive Oil Museum - 0.5 km / 0.3 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Parking height restrictions apply
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.