PuroGrand Hotel

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 10 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Cashless transactions are available
• Safety features at this property include a smoke detector, a security system, and a first aid kit

Other details

You can enjoy a meal at the restaurant serving the guests of PuroGrand Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Featured amenities include a business center and a 24-hour front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Passeig del Born - 0.1 km / 0.1 mi
Lonja de Palma de Mallorca - 0.2 km / 0.1 mi
Placa de la Reina - 0.2 km / 0.1 mi
Consolat de Mar - 0.2 km / 0.1 mi
Paseo Maritimo - 0.3 km / 0.2 mi
Casal Solleric - 0.3 km / 0.2 mi
Plaza del Rey Juan Carlos I - 0.3 km / 0.2 mi
Royal Palace of La Almudaina - 0.4 km / 0.3 mi
Parc de la Mar - 0.4 km / 0.3 mi
Parque del Mar - 0.4 km / 0.3 mi
Cathedral of Santa Maria of Palma - 0.5 km / 0.3 mi
Es Baluard Museum of Modern and Contemporary Art - 0.5 km / 0.3 mi
Plaça de Cort - 0.5 km / 0.3 mi
Feixina Park - 0.5 km / 0.3 mi
Plaza de Mercat - 0.5 km / 0.3 mi
The nearest major airport is Palma de Mallorca Airport (PMI) - 9.9 km / 6.1 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Cashless transactions are available
• Essential workers only - NO
• Guest will receive an email before arrival 10 days
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
• A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.