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1800 244 400 INTL. +61 3 8827 0770
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Mayan Water Hotel

Mayan Water Hotel

Playa del Carmen QROO
Check in 3:00 PM
Check out 12:00 PM
Step into a world of family fun and comfort at Mayan Water Hotel, where every moment is designed to delight both kids and parents, Mayan Water Hotel is by the sea, within a 15-minute drive of Tres Rios Ecopark and Gran Coyote Golf. This hotel is 40 minutes drive to Mamitas Beach and 40 minutes drive to Quinta Avenida.

Kids stay happy thanks to air conditioning, rainfall showerhead, complimentary high-speed WiFi, in-room coffee & tea facilities, daily housekeeping, streaming services, a 43-inch flat-screen TV and a fully-stocked minibar, kid-friendly amenities and movie nights. Conveniences include a desk.

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Property Details

Be sure to enjoy recreational amenities, including a water park (surcharge), a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

  • Secured parking
  • Water park access (surcharge)
  • Proposal/romance packages available
  • Food and water bowls
  • Vending machine
  • Outdoor furniture
  • Outdoor entertainment area
  • Coworking spaces
  • Water sports equipment
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of hot tubs - 1
  • Designated smoking areas
  • Arcade/game room
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Garden
  • Tours/ticket assistance
  • Water skiing on site
  • Rooftop terrace
  • Hosted evening meal
  • Walkway to water
  • Wheelchair accessible – no
  • Billiards or pool table
  • Front desk (limited hours)
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Free self parking
  • Fitness facilities
  • Concierge services

Check-in

Check-in is from 3:00 PM until 9:30 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 9:00 AM - 9:30 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 7 days before arrival with check-in instructions. The front desk is staffed during limited hours.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 9:30 AM to noon for a fee.

The front desk is staffed during limited hours. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Maroma Beach - 0.1 km / 0.1 mi
Virgen Beach - 0.8 km / 0.5 mi
Playa Paraiso Golf Course - 1 km / 0.6 mi
Paradise Beach - 1.9 km / 1.2 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 2.3 km / 1.4 mi
Nicklaus Design Golf Course - 2.6 km / 1.6 mi
Tres Rios Ecopark - 9 km / 5.6 mi
El Camaleón Mayakoba Golf Course - 10.8 km / 6.7 mi
Gran Coyote Golf - 13.5 km / 8.4 mi
Chun-Zumbul (diving site) - 14.9 km / 9.3 mi
Dr. Alfredo Barrera Marin Botanical Garden - 15.1 km / 9.4 mi
Sanctuary of Hope and Time Capsule - 15.1 km / 9.4 mi
28 de Julio Square - 15.4 km / 9.6 mi
Playa Xcalacoco - 15.4 km / 9.6 mi
Guadalupe Church - 16.8 km / 10.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 52.8 km / 32.8 mi
Cancun Intl. Airport (CUN) - 40.6 km / 25.2 mi
Tulum Intl. Airport (TQO) - 122.2 km / 76 mi

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Hotel policies

General

  • Professional property host/manager
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • No elevators

Pets

  • Maximum number of pets per room 1
  • Pet max weight (per pet) in lb is 37
  • Pet max weight (per pet) in kg is 17
  • Service animals are allowed
  • Pets cannot be left unattended
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Other charges

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 250 for adults, and MXN 120 to 250 for children
  • Pet deposit: MXN 2500 per stay
  • Pet fee: MXN 600 per pet, per night
  • Service animals are exempt from fees
  • Hosted evening meal: MXN 200
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carr. Federal Cancun - Playa del Carmen, Playa del Carmen, QROO 77710, Mexico
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Free WiFi
Free self parking
Number of restaurants - 1
Billiards or pool table
Number of bars/lounges - 1