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1800 244 400 INTL. +61 3 8827 0770
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Hotel Masam

Hotel Masam

Isla Mujeres QROO
Check in 3:00 PM
Check out 12:00 PM
Experience extraordinary comfort and unparalleled hospitality from the moment you arrive at Hotel Masam, Hotel Masam is within a 10-minute walk of North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. This hotel is 30 minutes drive to Ultramar Ferry Puerto Juárez and 60 minutes drive to La Isla Shopping Mall.

Unwind and recharge with complimentary high-speed WiFi, daily housekeeping, air conditioning and a private bathroom with premium toiletries.

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Property Details

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. This Colonial hotel also features wedding services and a reception hall.

  • Number of stairs to reach property - 3
  • Tile flooring in public areas
  • Wheelchair accessible – no
  • Reception hall
  • Luggage storage
  • Change of bed sheets (on request)
  • Front desk (limited hours)
  • Free WiFi
  • Designated smoking areas
  • Well-lit path to entrance
  • Designated smoking areas (fines apply)
  • Tours/ticket assistance
  • Wedding services
  • Beach towels
  • Rooftop terrace
  • Concierge services
  • Year Built - 2000
  • Number of buildings/towers - 1
  • Total number of rooms - 14
  • Number of floors - 2

Check-in

Check-in is from 3:00 PM until 11:00 PM.

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a first aid kit

Other details

The front desk is staffed during limited hours.

Distances are displayed to the nearest 0.1 mile and kilometer.
Miguel Hidalgo - 0.1 km / 0.1 mi
Parador Fotográfico - 0.3 km / 0.2 mi
Isla Mujeres Ferry Terminal - 0.3 km / 0.2 mi
Isla Mujeres Cemetery - 0.4 km / 0.2 mi
Faro de Punta Norte - 0.5 km / 0.3 mi
North Beach - 0.5 km / 0.3 mi
Cocal Beach - 0.7 km / 0.4 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.7 km / 0.4 mi
Garrafon Natural Reef Park - 1.3 km / 0.8 mi
Crayola House - 3.3 km / 2.1 mi
Mundaca House - 4.8 km / 3 mi
Shark Beach - 5.8 km / 3.6 mi
Capitán Dulché Museum - 5.9 km / 3.7 mi
Parque de los Suenos - 6.2 km / 3.9 mi
Joysxee Floating Bottle Island - 6.5 km / 4 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 34.2 km / 21.2 mi

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Hotel policies

General

  • Property does not require health documentation at check-in
  • Contactless check-out is available
  • No cribs (infant beds) available
  • Private host property
  • No rollaway/extra beds available
  • Cashless transactions are available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
  • No elevators

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Late check-out fee: MXN 300 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

11 Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, QROO 77400, Mexico
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