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Hotel Masam

Hotel Masam

Isla Mujeres QROO
Check in 3:00 PM
Check out 12:00 PM
Experience extraordinary comfort and unparalleled hospitality from the moment you arrive at Hotel Masam, you'll be a 4-minute walk from Isla Mujeres Ferry Terminal and 7 minutes by foot from North Beach. This hotel is 60 minutes drive to La Isla Shopping Mall and 45 minutes drive to Langosta Beach.

Unwind and recharge with complimentary high-speed WiFi, daily housekeeping, air conditioning and a private bathroom with premium toiletries.

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Property Details

Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. This Colonial hotel also features wedding services and a reception hall.

  • Number of stairs to reach property - 3
  • Tile flooring in public areas
  • Wheelchair accessible – no
  • Reception hall
  • Luggage storage
  • Change of bed sheets (on request)
  • Front desk (limited hours)
  • Free WiFi
  • Designated smoking areas
  • Well-lit path to entrance
  • Designated smoking areas (fines apply)
  • Tours/ticket assistance
  • Wedding services
  • Beach towels
  • Rooftop terrace
  • Concierge services

Check-in

Check-in is from 3:00 PM until 11:00 PM.

The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a first aid kit

Other details

The front desk is staffed during limited hours.

Distances are displayed to the nearest 0.1 mile and kilometer.
Miguel Hidalgo - 0.1 km / 0.1 mi
Parador Fotográfico - 0.3 km / 0.2 mi
Isla Mujeres Ferry Terminal - 0.3 km / 0.2 mi
Isla Mujeres Cemetery - 0.4 km / 0.2 mi
Faro de Punta Norte - 0.5 km / 0.3 mi
Aztlán Galería - 0.5 km / 0.3 mi
North Beach - 0.5 km / 0.3 mi
Cocal Beach - 0.7 km / 0.4 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 0.7 km / 0.4 mi
Garrafon Natural Reef Park - 1.3 km / 0.8 mi
Crayola House - 3.3 km / 2.1 mi
Mundaca House - 4.8 km / 3 mi
Shark Beach - 5.8 km / 3.6 mi
Capitán Dulché Museum - 5.9 km / 3.7 mi
Parque de los Suenos - 6.2 km / 3.9 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 34.2 km / 21.2 mi

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Hotel policies

General

  • Property does not require health documentation at check-in
  • Contactless check-out is available
  • No cribs (infant beds) available
  • Private host property
  • No rollaway/extra beds available
  • Cashless transactions are available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing
  • No elevators

Pets

  • Service animals not allowed
  • Pets not allowed

Other charges

  • Late check-out fee: MXN 300 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

11 Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, QROO 77400, Mexico
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