Palazzo della Fontana

Check-in

Check-in is from 3:00 PM until 8:00 PM. Guests must be at least 15 to check-in.

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.
Sassi and the Park of the Rupestrian Churches - 0.1 km / 0.1 mi
Palombaro Lungo - 0.2 km / 0.1 mi
San Giovanni Battista Church - 0.2 km / 0.1 mi
Chiesa del Purgatorio - 0.4 km / 0.2 mi
Tramontano Castle - 0.4 km / 0.2 mi
Museo Nazionale Ridola - 0.4 km / 0.2 mi
Domenico Ridola National Archaeological Museum - 0.4 km / 0.3 mi
Casa Grotta 'Once Upon a Time...' - 0.5 km / 0.3 mi
National Museum of Medieval and Modern Art of Basilicata - 0.6 km / 0.4 mi
Casa Noha - 0.6 km / 0.4 mi
Convent of Sant'Agostino - 0.6 km / 0.4 mi
Piazza San Pietro Caveoso - 0.7 km / 0.4 mi
Museo della Scultura Contemporanea - 0.7 km / 0.5 mi
Church of Saint Lucia alle Malve - 0.8 km / 0.5 mi
Church of Santa Maria de Idris - 0.8 km / 0.5 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 10 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• Contactless check-out is available
• COVID-19 vaccine must have been received a minimum number of days before check-in: 1
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Minimum age for proof of COVID-19 vaccination requirement: 10
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 24 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 55
• Pet max weight (per pet) in kg is 25
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.