Uman Glamping & Cenote Tulum

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: PayPal
• Safety features at this property include a fire extinguisher and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Mingle with other guests at the complimentary reception, held daily.

The front desk is staffed during limited hours.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tulum Beach - 0.2 km / 0.1 mi
Sian Ka'an Biosphere Reserve - 0.4 km / 0.2 mi
Ven a la Luz Sculpture - 2.6 km / 1.6 mi
Playa Akun - 3.4 km / 2.1 mi
Beach - 4.9 km / 3 mi
SFER IK - 5.9 km / 3.6 mi
Jaguar Park - 6.6 km / 4.1 mi
Tulum National Park - 6.7 km / 4.2 mi
Jaguar Viewpoint Tulum - 6.8 km / 4.2 mi
Las Palmas Public Beach - 8.1 km / 5.1 mi
Hunab Lifestyle Center - 8.8 km / 5.5 mi
Playa Paraiso - 9 km / 5.6 mi
Holistika Art Walk - 10.7 km / 6.6 mi
Dos Aguas Park - 11.2 km / 7 mi
Hospital de Tulum - 11.5 km / 7.2 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 49.3 km / 30.7 mi

• Guests under 18 years old are not permitted at this adults-only property.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Minimum guest age is 18
• Caters to adults only
• Essential workers only - NO
• Guest will receive an email before arrival 48 hours
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed