Shams 1

Check-in

Check-in is from 3:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in instructions. The host will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 11 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Other details

Grab a bite from the grocery/convenience store serving guests of Shams 1.

Featured amenities include multilingual staff and an elevator. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Dubai Water Canal - 0.6 km / 0.4 mi
KidZania - 1.1 km / 0.7 mi
Dubai Mall - 1.2 km / 0.7 mi
Dubai Fountain - 1.3 km / 0.8 mi
Souk al Bahar - 1.3 km / 0.8 mi
Dubai Aquarium & Underwater Zoo - 1.7 km / 1 mi
Dubai Opera - 2.3 km / 1.4 mi
Burj Khalifa - 2.4 km / 1.5 mi
Emaar Square - 2.5 km / 1.6 mi
Coca-Cola Arena - 3.7 km / 2.3 mi
City Walk - 4.1 km / 2.5 mi
Museum of the Future - 4.4 km / 2.8 mi
Dubai Water Canal Waterfall - 4.6 km / 2.8 mi
Safa Park - 4.7 km / 2.9 mi
Dubai World Trade Centre - 4.9 km / 3 mi
The nearest airports are:
Dubai Intl. Airport (DXB) - 15.1 km / 9.4 mi
Sharjah (SHJ-Sharjah Intl.) - 38.8 km / 24.1 mi
Al Maktoum Intl. Airport (DWC) - 50.9 km / 31.6 mi
The preferred airport for Shams 1 is Dubai Intl. Airport (DXB).

• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a record of full COVID-19 vaccination.
• The COVID-19 vaccination record requirement applies to all guests aged 11 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• Contactless check-out is available
• Cash deposit required
• No cribs (infant beds) available
• COVID-19 vaccine must have been received a minimum number of days before check-in: 14
• Minimum age for proof of COVID-19 vaccination requirement: 11
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash deposit: AED 4000 per accommodation, per stay for guests staying between 01 December - 31 December
• A tax is imposed by the city: AED 15.00 per accommodation, per night
• Service fee: 10 percent
• A damage deposit of AED 1000 will be collected before check-in.

We have included all charges provided to us by the property.