Matterhorn

Check-in

Check-in is from 4:00 PM. Guests must be at least 25 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Host has indicated there is a carbon monoxide detector on the property
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• This property is professionally cleaned

Other details

Distances are displayed to the nearest 0.1 mile and kilometer.
Waldens Creek - 3.8 km / 2.4 mi
Goats on the Roof - 4.3 km / 2.7 mi
Smoky Mountain Alpine Coaster - 5.8 km / 3.6 mi
Pigeon Forge Community Center - 7.9 km / 4.9 mi
The Track - 8.1 km / 5.1 mi
MagiQuest - 8.5 km / 5.3 mi
Cooter’s Place & Museum - 8.5 km / 5.3 mi
Great Smoky Mountain Wheel - 8.6 km / 5.3 mi
Alcatraz East Crime Museum - 8.6 km / 5.3 mi
Pigeon Forge Snow - 8.6 km / 5.3 mi
Pirates Voyage Dinner & Show - 8.7 km / 5.4 mi
Christmas Place - 8.7 km / 5.4 mi
Great Smoky Mountain Murder Mystery Dinner Show - 8.7 km / 5.4 mi
The Comedy Barn Theater - 8.7 km / 5.4 mi
Pigeon River Crossing - 8.8 km / 5.5 mi
The nearest major airport is McGhee Tyson Airport (TYS) - 57.8 km / 35.9 mi

• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Property uses a professional cleaning service
• Contactless check-in is available
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Maximum number of pets per room 1
• Pet max weight (per pet) in lb is 20
• Pet max weight (per pet) in kg is 9
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed