LUV Tulum

Check-in

Check-in is from 3:00 PM until 8:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in instructions. The front desk is staffed during limited hours.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and a first aid kit

Other details

A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.

The front desk is staffed during limited hours. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tulum Beach - 0.1 km / 0.1 mi
Ven a la Luz Sculpture - 1.2 km / 0.7 mi
Sian Ka'an Biosphere Reserve - 1.7 km / 1.1 mi
SFER IK - 4.5 km / 2.8 mi
Playa Akun - 4.8 km / 3 mi
Jaguar Park - 5.1 km / 3.2 mi
Tulum National Park - 5.3 km / 3.3 mi
Beach - 6.3 km / 3.9 mi
Las Palmas Public Beach - 6.7 km / 4.2 mi
Hunab Lifestyle Center - 7.4 km / 4.6 mi
Playa Paraiso - 7.6 km / 4.7 mi
Holistika Art Walk - 9.3 km / 5.8 mi
Dos Aguas Park - 9.8 km / 6.1 mi
Hospital de Tulum - 10.1 km / 6.3 mi
Cenote Calavera - 10.1 km / 6.3 mi
The nearest major airport is Tulum Intl. Airport (TQO) - 47.9 km / 29.8 mi

• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• No elevators

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: USD 500 per accommodation, per stay

We have included all charges provided to us by the property.