Mercure bh Retiro

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, and cash

Other details

Continental breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
El Retiro Shopping Centre - 0.3 km / 0.2 mi
Atlantis Plaza Shopping Mall - 0.3 km / 0.2 mi
Andino Shopping Center - 0.4 km / 0.3 mi
Gimnasio Moderno - 0.6 km / 0.4 mi
Clínica del Country - 0.9 km / 0.5 mi
Avenida Chile Shopping Center - 1.1 km / 0.7 mi
Virrey Park - 1.3 km / 0.8 mi
Colombia Stock Exchange - 1.4 km / 0.9 mi
Embassy of France - 1.5 km / 0.9 mi
Embassy of Spain - 1.6 km / 1 mi
Del Chico Park - 1.7 km / 1.1 mi
Royal Center - 1.7 km / 1.1 mi
93 Park - 1.8 km / 1.1 mi
Lourdes Park - 2.1 km / 1.3 mi
Consulate General of Spain - 2.1 km / 1.3 mi
The preferred airport for Mercure bh Retiro is El Dorado Intl. Airport (BOG) - 15.7 km / 9.8 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• No pets and no service animals are allowed at this property.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQ friendly
• Essential workers only - NO

Pets

• Service animals not allowed
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.